Elmbank Hotel
York property with a restaurant
York
This York property is located near Micklegate Bar. Additional nearby points of interest include York Dungeon.
See this hotel on a mapCoffee/tea makers
All guestrooms include direct-dial phones, coffee/tea makers, and hair dryers.
More room informationHotel review summary of Elmbank Hotel, York Hotel
| Overall satisfaction | 56% of travellers (13 of 23) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 3.1 | 3.5 | 3.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Elmbank Hotel in York
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 4.0 | 4.0 |
Nice Hotel but lacking in service
Firstly there was little or no parking spaces. The hotel itself looked very nice on the outside aswell as the inside, obviously it is an old building and has been kept in very good condition. However we were not in there, rather we pushed outside into the courtyard rooms. This is not what we paid for. Looking outside the window there was not much of a view. Specifically, there were cars parked a few yards away from us, reason being because of limited parking spaces. There did not seem to be hardly anybody around during our stay. The hotel main building had a nice bar. It looked clean and they served a nice pint of beer. That night ,when we arrived at the hotel after five hours driving, we were starving and decided to eat in the bar. We ordered our drinks and food. However we did not get our food until two hours time. What had happened was that they had forgotten our order. We were later told that the woman serving us had left work and eventhough she had told another member of staff about the order, they had forgotten about it. That night left a bad first impression after the long journey we had undergone. The staff members had their cigarette breaks outside the main entrance. There was never a "Hello" or a "Goodbye", no endeavour to actually talk to us. A point to mention was that the hotel was in a good location. For us the service was poor and staff unfriendly partly I imagine due to a lack of older more experienced staff.
Alright for a short break not a long stay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wonderful Hotel
It was a wonderful hotel with an interesting history. It had a beautiful exterior and interior. And, best of all, it’s only 20 minutes walking distance from all the sights of York(the minster, the wall, Guy Fawkes birth place, etc).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Great Location Great Staff
Great Value all staff very helpfull, room v.good, clean and comfy, off road parking great location will stay again
Well located short walk to: York races, railway station/train museum, city walls, river, town, on main bus route
