Pan Pacific Hotel Manila
Butler service in the entertainment district
Entertainment, shopping
This 17-story hotel lies in the middle of tourist shops, galleries, international restaurants, and bars, and is 2 blocks from a large shopping mall. The historic Intramuros district is 2 km (1.5 miles) away.
See this hotel on a mapButler service for all
Unpacking and packing, in-room ironing, shopping, and shoeshine are included in the complimentary butler service. The hotel also has a swimming pool, rooftop lounge/garden, and conference facilities.
More hotel informationCity or bay views
The 236 guestrooms have views over Manila Bay or the city. Furnished with armchairs and large desks, guestrooms include marble bathrooms with bathrobes, complimentary bath salts, and bottled water.
More room informationHotel review summary of Pan Pacific Hotel Manila, Manila Hotel
| Overall satisfaction | 91% of travellers (33 of 36) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.4 | 4.5 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Pan Pacific Hotel Manila in Manila
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Well needed pampering
My boyfriend and I work overseas in Afghanistan, and both have our homes in Ontario, Canada.We are on a rotation of 3 mths in and 1 mth out, so our vacation time to us is most important. Each time out we go to a different location, this time we selected the Philippines as our destination and the Pan Pacific in Manila (Expedia pick) , booked prior to the typhoon had occurred but the Pan Pacific was most attentive in answering all of my emails of inquires of conditions, safety etc.... We were not disappointed, we used the Pan Pacific airport pick up and drop off and it was such a pleasure to be greeted and taken good care of after our long flight , it took all the stress off right from the beginning. Their staff of Butlers were always most accommodating in assisting us in all our inquires from shopping(just around the corner), to meals (restaurants within walking distance, as well as their wonderful restaurants) , to sights to see. I highly recommend the Friday night BBQ on their roof top restaurant. We stayed in the Executive room and it was exquiste. I suggest you take the time to fill out the survey the Pan Pacific offers as they met all our selections from what pillows we wanted, to the snack in our room. Thank you to all the staff for a truly pampered stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Butler Service Unrivalled
The Pan Pacific Hotel, Manila lives up to its reputation for high quality service. The rooms are very well appointed and maintained. A particularly good feature is the highly efficient group of butlers who attend to guests requirements. They are capable of dealing with complex requests and are a cut above the ordinary hotel staff. Security in the hotel is good with armed guards outside and a security key system for all lifts and doors. This is needed as the area around the hotel attracts peddlers, beggars, et al ; however this is not a major hassle except late at night. I never felt threatened or unsafe in the area of Malate.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Pan Paacific Review
Pan Pacific is a very nice unscale hotel , service and food will meet anyones demands Only down side was the internet was not included in the room cost an extra charge was added to the bill for thisd service
