Mercure Wien Westbahnhof
Located in Vienna's Neubau with a restaurant
Vienna
Situated in the Neubau neighborhood of Vienna, this property is near Raimund Theater and Vienna Furniture Museum. Additional nearby points of interest include Austrian Parliament Building.
See this hotel on a mapHotel restaurant
Mercure Wien Westbahnhof provides a restaurant, a bar/lounge, and wireless Internet access. Other amenities include a sauna and conference rooms.
More hotel informationPremium channels
Guestrooms have satellite television, minibars, and cable/satellite TV; bathrooms include hair dryers and handheld showers.
More room informationHotel review summary of Mercure Wien Westbahnhof, Vienna Hotel
| Overall satisfaction | 50% of travellers (1 of 2) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.5 | 3.0 | 4.0 | 2.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Mercure Wien Westbahnhof in Vienna
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 3.0 |
OK but expected better from Mercure
The rooms are pleasant enough but the if you request a non-smoking room, avoid level 4 (rooms 1-30), as you are actually right above the level 3 smoking rooms and get all the second hand smoke rising strongly to level 4. While the hotel changed our room away from the smoke, there was no consistancy in the "standard" rooms provided. The first room was a king, with fan and safe and while we were told we were getting an upgraded room now with air con, the second room was only a twin, & had no safe, with a window that didn’t quite shut properly to seal out the traffic noise and a bathroom door that again didn’t quite shut without force. Frankly, for a 4 star hotel I was dissappointed, as many 3 star hotels I’ve stayed at were much better. However if you aren’t spending much time in the hotel then the location is great with the train network right next door.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 3.0 |
Good for the money
The hotel is very convenient to the Westbahnhof and to the airport bus that leaves from there. It is not, itself, in a great neighborhood. It is a short walk from the Mariahilf Strasse. However, being near the Westbahnhof also places it near several sex shops and "less savory" establishments. We ate dinner at the restaurant and found the meal delicious. We were there at a time when air conditioning (or even a fan to bring in the cooler evening air) would have helped. As it was, the room was nearly too hot to sleep in. For what we needed (a place to stay between taking the train back to Vienna and leaving from the airport the next day), it was excellent.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel if you don’t mind walking or using the metro to get to the city center
It could be that it was really cold during our visit that made the distance to the city center seem far but it’s not centrally located. The hotel is clean and the staff is really helpful.
