Eden Plaza Hotel
In London near Royal Albert Hall
Close to Royal Albert Hall
This London property is located near Imperial College London, Royal Albert Hall, and Kensington Palace. Other nearby points of interest include Buckingham Palace.
See this hotel on a mapProperty amenities
Eden Plaza Hotel provides a 24-hour front desk and multilingual staff.
More hotel informationCoffee/tea makers
Guestrooms offer direct-dial phones and televisions; rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Eden Plaza Hotel, London Hotel
| Overall satisfaction | 57% of travellers (4 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.7 | 2.0 | 2.4 | 1.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Eden Plaza Hotel in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 3.0 | 2.0 |
Room or broom cupboard
The map provided when booked was completely wrong so we spent nearly an hour walking around trying to find the hotel, had blisters before we even started the trip. The room was so small we could hardly move literally the width of a small double bed with space for a small person to stand and no cupboard space. Requested a twin got a double, bed was lumpy with only one paper thin pillow each probably the worst nights sleep ever and i’ve spent the night on the floor in Victoria train station. At least the room was clean and the staff were friendly.
Don’t use the map given by hotels.com its completely wrong we spent nearly an hour walking around trying to find the hotel when it was only a few minutes walk from the tube station
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Bang for Buck
Some might be shocked by its spartan accoutrement but hotel is clean, quiet, and secure. Staff is helpful and efficient. If you’re looking for Kensington convenience you can’t beat Eden Plaza’s location, and it’s CHEAP.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
2.5 stars? What a joke!
If this hotel is what Expedia calls 2.5 stars I shudder to think what a 1 star hotel is like. I can get past the tiny room with barely enough space to walk around the beds. But the toilet did not flush properly and the sink did not drain. The room was filthy, from many marks on the walls, mold on the bath tiles, to stains on the chair seat and gouges in the desktop. We complained the next morning and were moved to a better room where at least it was cleaner. The hotel sits at the intersection of two very busy streets so be prepared for tons of street noise. No air conditioning and impossible to sleep with the windows open due to the street noise. The hotel staff was surly at best. Watch out for the tears in the carpet in the hallways...a true trip hazard. I would NEVER stay there again and truly wanted to warn others. I wish this review had been on the site before I booked my trip!
