Howard Johnson Express
Springfield property with complimentary breakfast
Breakfast included
Howard Johnson Express provides complimentary breakfast, conference rooms, and an arcade/game room. Other amenities include a 24-hour front desk and complimentary parking.
More hotel informationHotel review summary of Howard Johnson Express, Springfield Hotel
| Overall satisfaction | 14% of travellers (2 of 14) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.5 | 1.9 | 2.1 | 1.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Howard Johnson Express in Springfield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 3.0 | 4.0 |
Bad service
I stayed here for the weekend. The first thing I noticed was that our screen was torn. Then our toilet tank overflowed and wouldn’t stop. I called the front desk and, after some prodding and explaining that if we stopped flushing, the room would be flooded, they called maintenance. Unfortunately, maintenance never showed up. They wouldn’t give us another room because they said all other rooms were reserved, so we were stuck with an overflowing toilet tank. Thankfully, we figured out how to turn off the water. Really, really bad.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 3.0 | 3.0 | 1.0 |
would never stay there again
I booked 2 dble beds in nonsmoking, at time of check we recieved 1room with 2 double beds in smoking and 1 room with 1 double bed in nonsmoking. I had 2 other adults and 2 children with me. The children and 1 adult had to stay in the smoking room and 2 adults in nonsmoking. We were put on opposite sides of the hotel. I would never recommend this hotel to anyone. There was no apology or anything. You know the old saying you get what you pay for.
