Best Western Menzies Strathmore, Luton hotels, England, United Kingdom Skip navigation

Best Western Menzies Strathmore

Luton property in the city center

Airport nearby

This Luton property is situated near the airport.

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1 restaurants

In addition to 1 restaurants, Best Western Menzies Strathmore features an indoor pool and a health club. Other amenities include a bar/lounge and a hair salon.

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Views of city

In addition to trouser presses and in-room safes, guestrooms feature wireless Internet access (surcharge) along with coffee/tea makers and hair dryers.

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Hotel review summary of Best Western Menzies Strathmore, Luton Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 50% of travellers (2 of 4) recommend this hotel
3.0
Hotel service Hotel condition Room cleanliness Room comfort
3.0 3.0 3.8 3.3
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Best Western Menzies Strathmore in Luton

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller from Geneva does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 3.0 2.0
Posted: 13-Dec-09

Horrible Hotel in Luton. DO NOT STAY THERE

Arrived at the hotel at 10 PM and the only food available was baguette of chicken Tika Masala. Had to call for a pizza delivery. The room was clean, but very small and the heating was in the max, making the room very stuffed. Asked for a wake up call for 6 Am, they never called me. Luckly i had my own alarm, otherwise i would have missed the flight. When I checked-in they asked for a guarantee on my credit card for £ 30,00. The next morning on the check-out, when i asked to the authorization to be cancelled, they informed me that i would have to call my credit card company and cancel myself. I was really upset and all that the staff said was: im sorry, but those are the rules. I want to know what rules are those that are never explained to the customer when i arrived? IF YOU CAN...AVOID THIS HOTEL

A traveller from Garmouth Moray recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 16-Oct-08

Excellent

Room was clean and comfortable. Staff were attentive without being ’pushy’ and their restaurant was good. We only spent one night there, but I would certainly use it again. We had come from a 4Star hotel in Switzerland at twice the price per night, and to be frank the Menzies Strathmore was far better in every aspect.

A traveller from New York NY does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 2.0 3.0 2.0
Posted: 17-Aug-07

Unadorned Dump

This hotel might be redeemable if the service wasn’t terrible. I bought a wifi 24hr voucher, and when the wifi didn’t work, the staff had the gall to tell me "there was nothing they could do," because I had scratched of the grey bit hiding the code. They refused to refund me the ten pounds, even though they admitted they were having a problem with their network. The bed was uncomfortable, the room made me sneeze (mold?), and the staff is a bunch of poorly dressed louts. The only redeemable aspect of the hotel was a very nice man serving breakfast, although they didn’t get my eggs right. I am supposed to stay there later this week and am canceling, even if it means eating the cost to go somewhere else.