Hotel San Carlos - Downtown Convention Center
Downtown Phoenix hotel, near convention center
Storied past
Opened in 1928 as the first fully air-conditioned high-rise hotel in the Southwest, this downtown Phoenix hotel once played host to Hollywood and Phoenix's elite.
See this hotel on a mapSundeck with pool
Guests at Hotel San Carlos walk to numerous downtown attractions (all within 5 blocks) sun/swim on a third-floor deck, and relax in the elegant lobby.
More hotel informationWireless Internet
Hotel San Carlos - Downtown Convention Center is a 7-story Phoenix hotel offering 128 guestrooms with high ceilings, antique-style furnishings, brocades, and complimentary wireless Internet access.
More room informationHotel review summary of Hotel San Carlos - Downtown Convention Center, Phoenix Hotel
| Overall satisfaction | 68% of travellers (40 of 58) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 3.3 | 3.9 | 3.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hotel San Carlos - Downtown Convention Center in Phoenix
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
Oldie but Still Goodie
This is a Very old historic hotel, not much in the way of updates so dont expect an updated bathroom, but it is haunted, which is pretty cool except for the 100 or so people who stood across the street all night snapping their cameras hoping to get the mysterious orbs that sometimes appear in photos. The staff is very nice, very human which is a nice change from the giant corporate hotels and the history is very engaging. The lobby is beautiful but tiny. The hotels restaurant and gift shop were closed for an extended period with no explanation which was strange, we probably should have been notified in advance. All in all it was fun; a little short on glamour but long on good ghost stories. I am not sure if there are enough fans of history to keep it going, but it should be perserved somehow.
Looks like a lot of forgotten downtown cities across the country which are now being reclaimed and rebuilt, there are some beautiful examples of Art Deco and Moorish Revival structures still right there, most are empty, as the area has been hit hard by the economy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 3.0 | 3.0 |
Not impressed
The hotel is old although it has personality, the beds need to be updated, there was no tub, and the rooms are very small. On the bright side, the restaurant is to die for and the staff at the hotel was very nice and accommodating.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
Older Hotel
The San Carlos is an older hotel, still in the original style. It provided a reasonable place to stay and was a close walk to the convention center. The free wireless worked but was low signal.

