The Copthorne Hotel Newcastle
Business-friendly Newcastle-upon-Tyne property near Quayside
Airport nearby
Close to the airport, this property is also near Newcastle-upon-Tyne Central Library, Quayside, and Castle Garth. Additional nearby points of interest include Tyne Bridge.
See this hotel on a mapFull-service spa
Recreational amenities at The Copthorne Hotel Newcastle include an indoor pool, a health club, and a sauna. Other amenities include a full-service health spa, a restaurant, and a bar/lounge.
More hotel informationViews of river
Guestrooms have cable television, minibars, and televisions; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of The Copthorne Hotel Newcastle, Newcastle Upon Tyne Hotel
| Overall satisfaction | 80% of travellers (8 of 10) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 4.1 | 3.8 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Copthorne Hotel Newcastle in Newcastle Upon Tyne
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
newcastles finest!
i was extremely pleased with all aspects of the hotel. great views, friendly staff, clean crisp rooms, and the pool and hot tub just tipped the scales. would love to go back.
Comment from the hotel's management
Posted: 15-Oct-09Thank you very much for your comments. We are delighted you enjoyed all the aspects of the hotel and hope that you will return again soon. Kind regards
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 3.0 | 3.0 |
Underwhelmed
Despite convenient location I cannot recommend this hotel. Over priced for services offered. Front desk staff, though courteous, were lacking in training and/or experience. Concierge hopeless.
Comment from the hotel's management
Posted: 15-Oct-09Thank you for taking the time to give us your feedback. We have noted your comments regarding the inexperience of some of the staff. We take feedback very seriously and can advise that re-training will be implemented as soon as possible. Kind regards
Hotel Management, General Manager
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 3.0 |
Good views but not great for city centre
The rooms do have fine views, although ours was stuffy and the a/c made little difference. Not as central as we expected, quite a climb involved (if carrying luggage) & taxis charging £4 to £8 per trip- so can work out more expensive than expected. Bar food good but service very casual.
Comment from the hotel's management
Posted: 23-Sep-09Dear Guest Thank you for taking the time to post your comments. We were sorry to learn of the problem you experienced with the the air con in the bedroom and can advise that we have an on-going maintenance and refurbishment programme which will address the issues you have raised. It was nice to hear that you enjoyed the bar food. We do hope that you will consider staying with us again sometime in the future.
Hotel Management, General Manager
