Hollow on the Square
Business-friendly Cape Town property near South African National Gallery
Close to South African National Gallery
This business-friendly Cape Town property is situated close to Company Gardens and South African National Gallery. Another nearby point of interest is South African Jewish Museum.
See this hotel on a mapHotel restaurant
Hollow on the Square provides a restaurant, complimentary breakfast, and a bar/lounge. Other amenities include a business center and wireless Internet access.
More hotel informationLCD television
Guestrooms have LCD televisions, satellite television, and cable television; rooms also include coffee/tea makers, separate bathtubs and showers, and hair dryers.
More room informationHotel review summary of Hollow on the Square, Cape Town Hotel
| Overall satisfaction | 90% of travellers (9 of 10) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.9 | 3.8 | 3.8 | 3.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hollow on the Square in Cape Town
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 5.0 |
Home away from home
The service of the staff was outstanding and certainly made up for the maintenance problems. The first day we had no hot water and they offered to move rooms for us but we liked our room and luckily the hot water came back the next day. The breakfast was awesome. Great location as well.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Stay here...you wont regret it at all!
Great location (except you have to pay for parking), incredible breakfast, and very nice rooms. Staff was incredibly friendly and beyond helpful. Concierge service was simply out of this world. They helped us with every last thing...and saved us a lot of money too! We tipped well (and we dont normally do this). I highly recommend this place. You will be very very happy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Needs Improvement
The customer service at this hotel was good, however below are the issues I encountered during my stay: - I had multiple occurrences of dirty/soiled towels delivered from housekeeping during room cleaning _ I could not get more than two towels delivered to the room - The vent in the bathroom was very dusty - Irons are not allowed in the rooms, so we had to send our clothing out ironing sometimes twice daily (quite an inconvenience) - Each time you need the hotel shuttle it is a minimun charge of 40 Rand _ I used an international calling card, yet charges will still billed to my rooom _ Finally, I was diappointed that there was no concierge services that offered assistantance with tours or local information
