Sheraton Neues Schloss Hotel-Zurich
Business-friendly Zurich property near Banhofstrasse
In the city center
Centrally located in Zurich, this property is near Museum Barengasse, Banhofstrasse, and Fraumunster. Additional nearby points of interest include Swiss National Museum.
See this hotel on a mapHotel restaurant
Sheraton Neues Schloss Hotel-Zurich provides a restaurant, a bar/lounge, and a business center. Other amenities include wireless Internet access and a 24-hour front desk.
More hotel informationWireless Internet
Guestrooms have premium bedding, minibars, and high-speed (wired) Internet access (surcharge); rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Sheraton Neues Schloss Hotel-Zurich, Zurich Hotel
| Overall satisfaction | 40% of travellers (2 of 5) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 4.0 | 4.6 | 3.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Sheraton Neues Schloss Hotel-Zurich in Zurich
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 3.0 |
Sheraton
As is the case with all European hotels, beds were too hard. Was a decent experience considering only reopened a day or two before I got there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Enjoyable Stay
See my earlier review.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Enjoyable Stay
The staff at the hotel was responsive and informative. While anyone at the desk was as competent and helpful as any other, Id like to say that Sebastian, the gentleman on duty at night, was the best. He had the combination of kindness, eagerness and intelligence to provide a level of service even the most demanding visitor would be pleased. My stay would have been perfect if the lobby were a non-smoking area.

