Sofitel Philadelphia
Luxury Hotel on Rittenhouse Square
Business central
Located on the site of the former Philadelphia Stock Exchange, this 14-story hotel is in the central business district, 8 miles from the Philadelphia airport.
See this hotel on a mapFrench cuisine
Chez Colette, the hotel’s informal French-style brasserie, offers room service and three meals daily; the hotel also has a lounge and a complimentary 24-hour fitness center.
More hotel informationHigh-speed Internet
Guestrooms provide high-speed Internet access, large closets, and Shaker-style furniture. Baths have separate showers and tubs, and marble counters.
More room informationHotel review summary of Sofitel Philadelphia, Philadelphia Hotel
| Overall satisfaction | 97% of travellers (186 of 190) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.7 | 4.8 | 4.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Sofitel Philadelphia in Philadelphia
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 3.0 | 5.0 |
Generally good: just a few niggles
I stayed at this hotel when attending a conference elsewhere in Philadelphia. The Sofitel was a lot more stylish than the conference hotel (the Sheraton), so I was pleased with my choice, although I was not quite as impressed with this hotel as with another Sofitel I had visited (in Chicago). The communal areas were sophisticated, the bedroom was extremely large and the bed itself enormous. The hotel was well situated in the city centre and the breakfasts were delicious. I had a few problems with my room, however. The telephone would not receive incoming calls (it sounded engaged to the person calling and did not ring in my room). I reported the problem and an engineer was sent to sort it out. The other problems were with the bathroom. I had to run the shower and/or the bath for at least 15 minutes before any hot water came through. I did not report this, but would have done had my stay been longer. My bathroom floor also did not seem to have been particularly well cleaned. These niggles apart, it was a good stay and I would return to a Sofitel hotel again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
Nice place but not perfect
I chose this hotel for it’s location, which was great. The service was wonderful, the room and especially bathroom beautiful. However, the bed was so soft I woke up several times (I tend to have back issues anyway) and the airconditioning was never cool enough. I reported the a/c problem my first day, and someone came up and looked at it, told me to keep it on the lowest setting (60) until I could get it comfortable. It never got there. Always humid, too. I’ll probably try another downtown hotel next time. I love the area near Rittenhouse, so that was the best part.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Can’t wait till I return
The Sofitel Philadelphia was a top notch experience. The hotel has a spacious and bustling lobby with comfortable chairs, a hip bar and computer access for guests. The room was luxurious with the bathroom especially spacious. The concierge was particularily attentive and helpful with a number of questions we had over the weekend. Great experience.
We loved the many unique and charming shops in the neighborhood. One personal favorite was Premium Steap - a locally owned store where you could buy over a h undred varieties of tea. The owner was phenomenal and spent much time with us to explain the different teas and brew samples. My personal favorite was a black tea with coconut. Wow. Steap is located at 111 S. 18th in downtown Philadelphia.
