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Expedia.co.uk > Hotels > Mexico > Quintana Roo > Cancun Hotels > Sun Palace Couples Only All Inclusive

Sun Palace Couples Only All Inclusive

Tranquility at couples-only Cancún resort

Uncrowded beach

Set away from the crowds near the southern tip of Cancún Island , the Sun Palace All Inclusive is within 4 km (2.5 mi) of El Rey ruins and the AquaWorld marina.

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All-Inclusive resort

3 infinity pools—including 1 with a swim-up bar, 3 restaurants, and nightly entertainment are among the amenities included in the Sun Palace's room rates.

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Sea-view balconies

Sun Palace guestrooms have balconies with full or partial views of the Caribbean Sea, separate flat-screen LCD TVs, liquor dispensers, minibars, and in-room electronic safes.

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Hotel review summary of Sun Palace Couples Only All Inclusive, Cancun Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 97% of travellers (209 of 214) recommend this hotel
4.8
Hotel service Hotel condition Room cleanliness Room comfort
4.9 4.9 4.9 4.9
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Sun Palace Couples Only All Inclusive in Cancun

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller from columbia MD recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 5.0
Posted: 10-Nov-09

Perfect..for the price.

I can’t wait to go back.

A traveller from Raleigh, NC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 1-Nov-09

Best week of our lives.

This place delivers on all fronts. If you’re looking for romance, a beautiful beach, gorgeous rooms and royal treatment, you have found your destination! The Concierge level upgrade is worth every penny. They bent over backwards to meet our needs and desires. We met a man in the elevator who said that he had stayed everywhere - including The Ritz Carlton, and Sun Palace trumps them all with ease. You should really only book this trip with your significant other - the rooms are designed with the notion that you have nothing to hide from your partner (ie; the WC is only separated from the room by a frosted glass door that hides nothing). Also, you can hear pretty much everything that happens in the hallways due to the marble and glass construction. Otherwise, there are very few negatives about staying in the Sun Palace. We went as a Honeymoon couple over the week of our birthdays and the staff never missed an opportunity to make us feel like we were the most important people in the world. Absolutely, hands down one of the most memorable times of my adult life! FIVE STARS!

I STRONGLY suggest tipping the staff that serves you. Although it says gratuities included, they appreciate your recognition in monetary form. These people bust their butts endlessly to take care of you and $1 USD goes a long way in Cancun. If you need to get out and around, use the public buses. They cost about $.75 USD per person, per trip. They do not take US coins, but almost everywhere takes US bills. We did no exchanging.

thomas h from lady lake, fl. recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 4.0
Posted: 23-Oct-09

one of cancun’s best

we were very satisfied with every aspect of this hotel, the food, the room and especially their staff, everyone was most accomatating and gracious, they could not do enough for you.

Traveller's tip on dining

you must go to the itialian room for dinner, their steaks are awasome

Hotel Themes

Sun Palace Couples Only All Inclusive has been categorised with the following themes:   Spa Hotel, All-inclusive Hotel Spa Hotel, All-inclusive Hotel view fewer

Promotions

Honeymoon Promotion
Book a stay at this Palace resort and receive the following after arrival:

  • Fruit basket or petit fours
  • One bottle of sparkling wine
  • One romantic candlelight dinner
  • Two t-shirts
  • 10-percent gift shop discount with honeymooner wristband
  • Use of services provided by the honeymoon desk
  • Late check-out (until 6 PM) may be requested and is subject to availability.
    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.
    Upon arrival, honeymooning couples must present proof of marriage within the past year.


  • Unlimited Phone Calls Promotion
    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.
    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.


    25th Silver Anniversary Palace Passport Promotion - 2009
    Book a minimum three-night stay for travel December 24, 2008 - December 23, 2009 and receive the following:

  • 25-percent discount on all green fees at Playacar Spa and Golf Club, Moon Spa and Golf Club, Riviera Cancun Golf Club, Vista Vallarta Golf Club, and Marina Vallarta Golf Club
  • 25-percent discount on select spa treatments (not applicable at beauty salon)
  • Buy one Swim with the Dolphins ticket and get one free (BOGO)
  • Buy one ATV Tour and get one free (BOGO) (except at Vallarta Palace and Cozumel Palace)
  • US$25 credit per room, per stay for slot machines (available in the Sports Book at Moon Palace Golf and Spa Resort only)
  • Unlimited tours (per person) as follows:
    • Cancun/Riviera Maya resorts: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'n Wild water park, Chichen Itza Light and Sound with Cenotes, Adventours Cancun Park Zip Line and Tulum Adventure
    • Cozumel Palace: Chankanaab Tour, Glass Bottom Boat, Coba and Tulum Adventure
    • Vallarta Palace: Sunset Cruise, Channel Tour, City Tour and Sea Life Park
    • Isla Mujeres Palace: Around the Island Tour and Snorkeling Tour

    Golf and spa discounts are per adult, per day; round-trip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Round-trip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses. ATV Tour does not include round-trip transportation from Isla Mujeres Palace to Gran Puerto Pier. ATV Tour includes round-trip transportation from Grand Puerto Pier in Cancun to ATV activity area. Guests need to visit the Palace Vacation planners desk (Elite tours) to book their tours and redeem discounts for spa and golf reservations. Minimum three-night stay required. Promotion is combinable with other promotions.


    US$300 Golf-and-Spa Credit - Fall 2009
    Book a minimum three-night stay now - December 16, 2009 for travel August 23 - December 23, 2009 and receive the following:

  • US$150 spa credit
  • US$150 golf credit

  • Minimum three-night stay required. Credits are per room, per stay. Tee times are required and are subject to availability. Credit is nontransferable. Golf-and-spa credit is valid only on green fees and spa treatments at regular price. It cannot be redeemed for cash if unused. Golf players must be 13 years of age or older. Promotion is subject to change without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMS , complimentary, or compensatory stays. Combinable with all existing promotions and reservations with overlapping dates.


    Golf Promotion - 2009
    Book a stay in a Golf Package rate category for travel in 2009 and receive the following:

  • One round of golf daily (per room)
  • Transportation to and from the courses
  • Beverages, snacks, and shared cart at the golf course
    Must book a Golf Package rate category to qualify. Courses include Playacar Spa and Golf Club, Riviera Cancun Golf Club, and Moon Spa and Golf Club. Tee times can be reserved 90 days in advance. Contact information is in the reservation confirmation received after booking. All reservations with travel dates that overlap December 23, 2008 and December 24, 2008 (rate cut-off periods) will be subject to the 2008 golf package inclusions (one round of golf per adult, per night) and the new 2009 golf package inclusions (one round of golf per room, per night) according to valid dates. May not be combined with other promotions.


  • Air Credit Promotion
    Book a package (air + hotel) stay in a qualifying rate category May 13 - December 15, 2009, for travel May 13 - December 31, 2009, and receive the following:

  • US$100 air credit for reservations of 3-4 nights
  • US$200 air credit for reservations of 5-6 nights
  • US$400 air credit for reservations of 7 or more nights

  • Minimum-night stay required. Air credits are per room, per stay, and are reflected in the rate paid at time of booking. Must book the "$100 Air Credit Included," "$200 Air Credit Included," or "$400 Air Credit Included" rate category to qualify. Air credit is applicable to group bookings. Applicable to package (air + hotel) bookings only. Applicable to new reservations only. Booking dates are subject to change. Combinable with valid promotions within the same booking and travel windows.


    $300 Resorts Credits - Fall Promotion
    Book a minimum three-night stay now - December 20, 2010, for travel September 1, 2010 - December 23, 2010, and receive $300 resort credits per room, per stay.
    Three-night minimum stay required. New bookings only. $300 resort credits include $100 golf credit, $100 spa service credit, and $100 select optional tours credit. Tee time and spa reservations are required and are subject to availability. Credit is non-transferable. Golf credits are only valid towards green fees, spa credits towards spa treatments, and optional tour credits towards select tour admissions. All credits are only valid when paying regular price. Credits cannot be redeemed for cash if unused. Golf players must be 13 years or older. Roundtrip transportation from Isla Mujeres Palace to Grand Puerto Pier is not included. Roundtrip transportation is included from Gran Puerto Pier in Cancun to any of the three golf courses. Roundtrip transportation is not included from Cozumel Palace to ferry pier in Playa del Carmen. Roundtrip transportation is included from ferry pier in Playa del Carmen to any of the three golf courses. Promotion is subject to change or may be discontinued without prior notice. Not extended to reservations with employee rates, travel agent rates, FAMs, complimentary or compensatory stays. Reservations with overlapping dates qualify. May be combined with Passport Savings (except 25% discount on golf & spa). Optional tours credits cannot be used in conjunction with reduced rates on tours or BOGO promotions. Other restrictions may apply.


    Palace Resorts 2010 Passport to Savings Promotion
    Book a stay now - December 23, 2010, for travel December 24, 2009 - December 23, 2010, and receive the following:

  • Accommodations as selected
  • 25% discount on green fees (at regular price; per adult/unlimited during stay) at Playacar Spa & Golf Club, Moon Spa & Golf Club, Riviera Cancun Golf & Resorts Vista Vallarta Club de Golf and Marina Vallarta Club de Golf. NOTE: Roundtrip transportation is not included from Cozumel Palace to ferry pier in Playa del Carmen. Roundtrip transportation is included from ferry pier in Playa del Carmen to any of the three golf courses in CUN/RM. Roundtrip transportation from Isla Mujeres Palace to Grand Puerto Pier is not in included. Roundtrip transportation is included from Grand Puerto Pier in Cancun to any of the three golf courses CUN/RM.
  • 25% discount on spa treatments (at regular price; per adult/per day). Not applicable at beauty salons.
  • Car rental discount: Cancun/Riviera Maya - $15.00 off car rental through onsite auto agency, per room/per stay with a minimum 2-day rental. Cozumel - $10.00 off car rental through an onsite auto agency per room/per stay with a minimum 1-day rental. Riviera Nayarit - $15.00 off car rental through an onsite auto agency per room/per stay with a minimum 2-day rental.
  • Unlimited select tours (per person): Cancun/Riviera Maya - Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam, Valladolid, Paradise Snorkeling, Wet'nWild water park, Chichen Itza Light & Sound, Zip Line at Holkan Kingdom Park and Tulum Adventure. Cozumel - Chankanaab Tour, Glass Bottom Boat, Coba & Tulum Adventure. Isla Mujeres - Around the Island Tour and Snorkeling Tour. Riviera Nayarit - Sunset Cruise, Channel Tour, City Tour and Sea Life Park.
  • Buy One Get One Free (BOGO) - Swim with the Dolphins
  • Buy One Get One Free (BOGO) - ATV Tour excludes Cozumel and Riviera Nayarit. NOTE: Roundtrip transportation from Isla Mujeres Palace to Gran Puerto Pier is not included. Roundtrip transportation from Grand Puerto Pier in Cancun to ATV activity area is included.
  • 25% discount on the following: wave runners, parasailing and Jungle Tour (per room/per stay). Redeemable only at Beach Palace, Cancun Palace, Sun Palace & Moon Palace Golf & Spa Resort in Cancun. NOTE: Transportation not included to Jungle Tour activity.

  • The Passport to Savings promotion is subject to change and may be discontinued without prior notice. This promotion cannot be exchanged for cash, products or merchandise. 25% discounts for golf and spa cannot be combined with the $300 Resort Credit promotion. Not extended to travelers on Famtrips, Travel Agent, Employee Rates, Complimentary or Compensatory stays. Passport to Savings for properties in Mexico has a retail value of up to $1000. Certain restrictions apply for Groups. Other restrictions may apply.