The Ritz-Carlton, San Juan
Puerto Rico family resort on Isla Verde beach
24-hour gaming
Facing a long crescent beach in Puerto Rico's Isla Verde resort district east of Old San Juan, this resort includes a 24-hour casino and a contemporary steakhouse serving foie gras as well as prime-grade beef.
See this hotel on a mapSpa, work-out classes
Cushioned lounges cosset beach/pool sunbathers, a spa rejuvenates the weary, and complimentary work-out classes energize everyone. Diversions at The Ritz-Carlton include boogie boarding, kayaking, and parasailing.
More hotel informationSlumber comfort
Ritz-Carlton guestrooms and suites feature pillowtop mattresses, Frette Italian linens, and down comforters. CD players and 37-inch flat-screen TVs offer entertainment. High-speed Internet access is complimentary.
More room informationHotel review summary of The Ritz-Carlton, San Juan, Carolina Hotel
| Overall satisfaction | 91% of travellers (273 of 300) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.6 | 4.6 | 4.6 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Ritz-Carlton, San Juan in Carolina
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
The Ritz Carlton, Could be Better.
Ritz Carlton is a beautiful hotel, we were quite impressed with the size of the room and the services. Having said that I do however have a complaint, the prices of food and drink. There are a lot of choices in terms of fast food and such locally, which are a short walk away. However, the hotel does not provide any options other than fine dining which carry fine dining prices. Further, while I do understand that the Ritz is an upscale venue, most everyone I met while there were also searching for lower priced breakfast and dining, particularly with a cup of coffee priced at $2.50 inside the hotel. Another issue that concerned me was, after checking out and being given a bill for other services, we thought we were done. However, after arriving home and checking my credit card account, I found that there was an added charge of $39.00 for the mini bar, I can’t see paying $6.00 for M&M’s nor Gummy Bears, much less the over inflated prices for liqueor. The charges are supposed to be refunded. We shall see.
Eat locally. and search around for good food and prices
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wonderful
This is a beautiful hotel, with impeccable service and cleanliness. We enjoyed our stay immensely. We will definitely return
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Loved Every Minute!
Great hotel and service. Food is very expensive, but there are other local restaurants in the area!
Don’t rent a car taxis are available everywhere.
Hotel Themes
Promotions
Daily $100 Resort Credit and Breakfast for Two
Book a stay in a qualifying rate plan and receive a daily
$100 resort credit and breakfast for two.
Guests must book the "Daily $100 Resort Credit" rate category to qualify. Breakfast is for two persons per room daily; must be taken at on-site restaurant; does not include room service. Credit is per room, per night
and we will be applied to room after check-in, for use at on-site facilities. Unused credit will not be refunded.
Puerto Rico Fall Escapes Promotion
Book a minimum 4-night stay in a qualifying rate category for travel October 1 - December 20, 2009 and receive the following:
Must book a "PR Fall Escapes" rate category to qualify. Minimum 4-night stay required. Complimentary night is reflected in the rate paid at time of booking.
