Royal Highland Hotel
Inverness property with complimentary parking
Inverness
This Inverness property is located near Steeple and Inverness Museum and Art Gallery. Another nearby point of interest is Inverness Castle.
See this hotel on a mapHotel bar/lounge
Royal Highland Hotel provides a bar/lounge, wireless Internet access, and a coffee shop/café. Other amenities include conference rooms and a 24-hour front desk.
More hotel informationCable/satellite TV
Guestrooms have satellite television, direct-dial phones, and cable/satellite TV; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of Royal Highland Hotel, Inverness Hotel
| Overall satisfaction | 94% of travellers (36 of 38) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 3.9 | 4.4 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Royal Highland Hotel in Inverness
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Just minor points
The Location, Reception, Breakfast, room etc were everything we expected. Parking is VERY limited although it’s not far to walk to the Public Car Park, it’s a minor inconvenience. Bar hours stated 0030 hrs but it was shut when we got back just after 12, although the Night Porter was first class. Other than that a very pleasant stay and highly recommended, especially if you’re arriving by train!!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 3.0 |
Not so Royal Highland
A wonderful, imposing and comfortable entrance hall belied the dilapidation of the hotel rooms. Not what I would expect of the first hotel that visitors might encounter in Inverness or Scotland, especially being perfectly situated right by the train station. I can forgive the tired soft furnishings and chipped paintwork, I can’t forgive a bath with a ring around it and a shower that couldn’t be persuaded to work at all. Service in the breakfast room and bar/restaurant was at best indifferent and at times downright poor. The best thing about this hotel was the quality of the toiletries supplied in the bathroom. Staff didn’t seem able to rectify anything notified to them. Had they been better trained, it would have been an altogether better experience. It really worries me, as a Scot who has worked in the tourism and hotel industries, that Scotland and Inverness may be adversly judged on a tourist’s experience of this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
A pub with no beer
Although we were very pleased with the hotel itself, comfortable, old style, clean, very good breakfast, central location, the bar had no beer. People don’t drink beer now, only lager, we were told. Unsympathetic, take it or leave it - we left it and went to a bar 50 yards away which had a good selection of real ales.
Excellent bar and restaurant at the Exchange close by, or the Snowgoose at Stoneyfield
