Best Western Premier Shaftesbury Piccadilly
Boutique haven in London's busy theater district
By Piccadilly Circus
Located on Shaftesbury Avenue, where Soho meets Chinatown in London’s theater district, this boutique-style hotel is 50 meters from Leicester Square and Piccadilly Circus.
See this hotel on a mapFitness Center
Best Western Premier Shaftesbury Piccadilly's conveniences include 24-hour room service, laundry facilities, multilingual staff, and fully equipped fitness center.
More hotel informationMinibars in rooms
The 67 guestrooms have Egyptian-cotton linens, complimentary high-speed Internet access, plasma TVs, and minibars; free tea, cookies, and fresh fruit are provided.
More room informationHotel review summary of Best Western Premier Shaftesbury Piccadilly, London Hotel
| Overall satisfaction | 70% of travellers (7 of 10) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.6 | 3.8 | 4.1 | 3.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Premier Shaftesbury Piccadilly in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel and Location
Excellent location near the theater district and very close to soho and all of the gay bars. Also only a few blocks from Picadilly Circus. The room was small as are most rooms in London, however it was a nice room!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 1.0 | 2.0 |
Abandon Hope, All Ye Who Enter Here
This hotel had one big plus - its central London location - and that’s why I booked the hotel for a portion of a trip to Europe that I’ve been planning with my son for nearly a year. I can now say, with complete confidence, that the location of the hotel is its only positive attribute. The rooms are pathetically small. Our junior suite, for which we paid a significant premium, could not possibly have been larger than 75 square feet - including both bedrooms. And in this case, I’m using that term loosely - I’m not particularly wealthy, but my son’s bedroom was the size one might expect of a hotel bathroom - no kidding. During a seven night stay, our room was rarely cleaned. The trash can was emptied one time. The towels were were changed just one time. And our sheets were changed just one time in seven days, despite our asking for fresh sheets on the third and fourth days. Indeed, the only way we could get the staff to clean up the room was to neatly place our trash and trash can in the hallway. Only then would the hotel staff take the trash away. The bathroom was likewise very small and needed a great deal of cleaning that it never received during our seven day stay. Bottom line: I’ve traveled all over the world. I understand that some hotels, especially in Europe / the UK, are smaller than Americans might be used to. But I insist on receiving value for my money - and that’s what was missing from this hotel. Were I able to do it over again, I’d have spent the same amount of money booking a much nicer room in a different part of town and then taking the tube a stop or two into the area of London where we were staying. Believe the bad reviews. Avoid this property at all costs. You’ll be glad you did.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
Great location
The location of this hotel was perfect for what we were doing in London. Les Mis is one of THE best musicals ever and this hotel is 3 doors down from the Queen’s Theatre. There was a nice Italian restaurant between the hotel and theatre, so it was perfect. The staff was very friendly and helpful. We would definitely stay again.
