Best Western Metropol Grand Hotel
Saas Fee property with a full-service health spa
Saas Fee
This Saas Fee property is located near Saas-Fee Ski Resort. Another nearby point of interest is Saas-Grund Ski Resort.
See this hotel on a mapFull-service spa
Recreational amenities at Best Western Metropol Grand Hotel include a spa tub, a sauna, and a steam room. Other amenities include a full-service health spa, a restaurant, and complimentary breakfast.
More hotel informationCable/satellite TV
Guestrooms have satellite television, complimentary newspapers, and cable/satellite TV; bathrooms include bathrobes and hair dryers.
More room informationHotel review summary of Best Western Metropol Grand Hotel, Saas Fee Hotel
| Overall satisfaction | 100% of travellers (1 of 1) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 3.0 | 3.0 | 3.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Metropol Grand Hotel in Saas Fee
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 4.0 | 3.0 | 1.0 |
ok, but certainly not 4 star
I didnt feel that the price matched what you received. Overall, the hotel feels as though you are entering a time warp to the 80s. Also, no coffee pot or frig in the room. Breakfast had no vegetarian options at all and extremely limited selections. The staff refused to give us ice, instead suggesting we run cold water on our glasses in our rooms! The receptionist took a phone call for 5 minutes in the middle of checking us out. As a result, we had to run uphill with our luggage to make our bus out of town.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Mixed Experience
Staff were welcoming and freindly. Dinner service varied from good to terrible, 5-7 courses served lead to a lot of confusion amongst the waiters bringing wrong courses/wrong dishes to wrong table. Site is a 10-15 min walk to the ski lift, not ideal and we left our skis and boots at the ski uplift site. Hotel is clean and freindly though and Saas Fee is a super Swiss Alpine Village.
Traveller's tip on nightlife
Decent apres ski without the madness of Zermatt.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
good comfortable
It was our first ski trip. The decoration is dated, but kept in good condition. The food is acceptable but if u want better stuff, try the resturants in the village. Only downside: far from the slope. Will only provide transport to life in the morning. Have to walk back on your own.
Traveller's tip
the half-board package is not worth it. Wine is expensive in hotel. store your ski and boot at the ski depot and walk back on your trainers.

