Bristol Palace Hotel
Family-friendly Genoa property near Piazza de Ferrari
Close to Piazza de Ferrari
This family-friendly Genoa property is situated close to Piazza de Ferrari, Medieval Gates, and Genoa Ducal Palace. Additional nearby points of interest include St. Lawrence Cathedral.
See this hotel on a mapHotel restaurant
Bristol Palace Hotel provides a restaurant, complimentary breakfast, and a bar/lounge. Other amenities include wireless Internet access and conference rooms.
More hotel informationPremium channels
Guestrooms have satellite television, minibars, and complimentary newspapers; bathrooms include bathrobes, bathroom phones, and bidets.
More room informationHotel review summary of Bristol Palace Hotel, Genova Hotel
| Overall satisfaction | 92% of travellers (12 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.4 | 4.7 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Bristol Palace Hotel in Genova
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 5.0 |
Nice Hotel in Genoa
The Bristol Palace Hotel was a good location from which to explore Genoa. It’s an easy walk to the Metro, the port and other activities plus one of the train stations. Our room was very large with a high ceiling. It was comfortably furnished with a modern bath. A full breakfast buffet was included and it was large and delicious. There is a small bar. The staff was very helpful.
Traveller's tip on local attractions
It is easy to get to many of the small coastal towns by train from Genoa. We went to Nervi - a 30 minute train ride. It was quaint and allowed us to walk along the Mediterranean. Eat at Zeffirino - pricey but excellent food and service! The Pope enjoys the chef’s homemade pesto.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 2.0 |
Old world charm but run down
Hotel has no non-smoking rooms,. First reeked of cigar with burn holes in the bedpost, but reception was kind and understanding to give me a new one. Decor is semi-clean, old world classic, but run down. Breakfast is excellent. Location is excellent for walking into old town centre.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 2.0 | 3.0 |
The service was bad
Despite the fact that there was an option for non-smoking rooms, the manager said that there was no difference between smoking/non-smoking room. Therefore we had to sleep in a smoking room, with a bad odour. Moreover we booked a double bed and we got 2 twins! At night we asked for two extra pillows and the manager said, after 3 hours, that there were no pillows left in the hotel!!! The staff did not care about our problems!! They were completely indifferent and rude!
