Best Western Gatwick Moat House Hotel
Horley property with a restaurant
Hotel restaurant
Best Western Gatwick Moat House Hotel provides a restaurant, a bar/lounge, and conference rooms. Other amenities include a 24-hour front desk and business services.
More hotel informationFree Wi-Fi
Guestrooms offer complimentary wireless Internet access and air conditioning; rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Best Western Gatwick Moat House Hotel, Horley Hotel
| Overall satisfaction | 92% of travellers (12 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 4.0 | 4.4 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Gatwick Moat House Hotel in Horley
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 5.0 | 5.0 |
Inexpensive and familyfriendly Hotel
This Best Western Hotel is conveniently located close to the Gatwick Airport, nice personell and quick transportation to and from the Airport.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Shuttle Service
In USA all hotel airport shuttle service is no charge. Paying the equivelent of $5.00 per person, one way to a hotel that is 1 mile away, is uncalled for. Nowhere in our reservations did it state there was a charge.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 3.0 | 2.0 |
Gatwick Best Western - Crossroads Motel
Arriving in the dark this hotel was not that easy to find but the receptionist gave us good directions over the phone. On check-in you are reminded of the TV series Crossroads... it does all look a bit tired and dated but no problems checking in and a room for 2 with 4 beds was a bonus. All very clean and functional but the restaurant was dire. No atmposphere in the "Piazza Del Esso" as we called it.... our table was facing the top canopy of the esso service station... the red glow did us no favours. We plumped for the special of the day.... a choice that hung over me for two days. My advice would be to grab sandwiches from the petrol station. Seemingly a good place for any Gatwick trips but not really a hotel for tourist breaks
