Holiday Inn Southgate Heritage
Southgate property with an indoor pool
Airport shuttle
Recreational amenities at Holiday Inn Southgate Heritage include an indoor pool, a spa tub, and a fitness facility. Other amenities include a restaurant, a complimentary airport shuttle, and a bar/lounge.
More hotel informationRefrigerators
Guestrooms have cable television, complimentary newspapers, and direct-dial phones; rooms also include refrigerators, coffee/tea makers, and hair dryers.
More room informationHotel review summary of Holiday Inn Southgate Heritage, Southgate Hotel
| Overall satisfaction | 100% of travellers (4 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.5 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Holiday Inn Southgate Heritage in Southgate
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent
Very pleased with stay will stay again
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 5.0 | 5.0 | 5.0 |
Nice hotel; Billing Issue
The condition and comfort of the room was great. They have a nice little bar and restaurant in the hotel as well. The only problem we had was with billing. We booked through expedia and the hotel knew of this and told us we would not billed by the hotel, but in the morning a bill was slipped under our door. The front desk said not to worry about it, we would not be billed anything. A week later I check my credit card statement and what do you know, we were billed by the hotel. It took a day and a half to get in touch with the billing department after leaving multiple messages. The lady said she couldn’t understand the messages because they were breaking up, even though we called from a land line and it should have been clear. She also said she didn’t have a number to call us back because she couldn’t understand the name in the message to look up in the system (they do not have caller id?) Anyway, the charge was refunded but it was quite a hassle. I still gave the hotel a fairly good review because I think it was an accident, but it should not have happened.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Better than any other hotel in the area--and we’ve tried them all.
A very nice choice in the area. Plus the food in the dining room was great.
