Aloft Washington National Harbor
National Harbor property with an indoor pool
National Harbor
This National Harbor property is located near Oxon Cove and Oxon Hill Farm National Park. Another nearby point of interest is Fort Foote Park.
See this hotel on a mapSwimming pool
Recreational amenities at Aloft Washington National Harbor include an indoor pool and a fitness facility. Other amenities include a restaurant, a bar/lounge, and a business center.
More hotel informationFree Wi-Fi
Guestrooms offer complimentary wireless Internet access and cable/satellite TV; rooms also include refrigerators and coffee/tea makers.
More room informationHotel review summary of Aloft Washington National Harbor, National Harbor Hotel
| Overall satisfaction | 84% of travellers (11 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.3 | 4.5 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Aloft Washington National Harbor in National Harbor
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice
Stayed here for business meeting at the Gaylord National Convention Center which is down the road and three times as expensive. Place is very clean comfortable and hip.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 2.0 | 2.0 | 2.0 |
Lacking in hospitality
Found this hotel wanting in guest services. The room was moderately clean and arriving back one day after meetings, found that at 5:30 pm the room had still not been made up and no fresh towels. A call to housekeeping resulted in being told that housekeeping got off at 6 and there was not enough time to make up the room. A request for a printed copy of the final bill was met with a sullen "we can’t give you that". Fortunately, the next morning a more accomodating clerk was at the front desk and printed off a statement. The location was great, but that didn’t make up for the mediocre service and facility.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Reasonable option in expensive National Harbor
Overall, the staff was friendly and attentive. I really liked the design of the hotel especially the outdoor seating area at night. I only have two gripes. First, the bed is pretty hard. I stayed at a Hilton in Seattle immediately following my stay at Aloft and it was shocking how much better the bed was. Second, on my final night I returned to my room after a night out in DC to find it empty. When I called the lobby they informed me there had been a maintenance problem and I had been moved to a different floor. They gave me new keys but made no apology or offer to make up for it. I was a little disappointed, not to mention that it was weird to have someone move all my stuff.
Traveller's tip on saving a few bucks
If you end up in National Harbor without a car, it is very easy to catch a bus from the street in front of the hotel to the green metro line. This is a better option than taking the water taxi to Alexandria and catching the metro there.
