Hotel Atlantic Kempinski Hamburg
Traditional Alster Lake hotel with a swimming pool
Near train station
This palatial hotel rises along the Outer Alster River, two blocks from the Hamburger Kunsthalle (art museum) and the National Theater; Hamburg Messe is one km away.
See this hotel on a mapOnsite health spa
The hotel’s Energy Clinic offers an indoor swimming pool, massage treatments, and a signature line of cosmetics—plus, the Atlantic Restaurant features gourmet seafood.
More hotel informationUpdated grandeur
Air-conditioned guestrooms have courtyard or side-street views. Decor ranges from traditional to contemporary-style European. All accommodations have wireless Internet access and minibars.
More room informationHotel review summary of Hotel Atlantic Kempinski Hamburg, Hamburg Hotel
| Overall satisfaction | 50% of travellers (4 of 8) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 2.9 | 3.1 | 3.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hotel Atlantic Kempinski Hamburg in Hamburg
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
Atlantic
I have stayed in the top three hotels in Hamburg and found the Atlantic very warm and friendley. It would be perfect if there had been coffee and tea making facilities in the room, most time spent there was preparing for my meetings getting ready for bed and getting ready to go out.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Downfall of a Queen
I wouldn’t stay there again if it was free. Formerly one of the two top hotels in Hamburg, the Atlantic has been on the decline for years but has now fallen far below its former 5 star category. Torn carpeting, dreadful bed, add-on A/C and hairdryer out of the DDR, dirty elevator -- the list goes on. Always thought Kempinski were good hotels but now would be very careful before staying in another one. They should sell it to someone who could restore it to its former status, before it completely falls apart.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Place to Stay For Comfort and Service
All the hotel staff are bi- or multi-lingual and are very friendly. Wi-fi was a bit on the pricey side but I was invited to use the business centre which allowed internet connectivity for free (Bring Your Own Ethernet Cable!). The Suite itself was spacious with an extremely clean bathroom and separate area for the toilet facilities. The bed was comfortable. The only minor gripe was the high premium for room service. Highly recommended !
