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Jebel Ali Hotel

Beachfront resort with spa on the Gulf shores

Palm Island nearby

Set within a 128-acre beachfront resort, this five-storey hotel is located two kilometres from the man-made Palm Island, Jebel Ali, 30 kilometres from Dubai Internet and Media Cities.

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Golf course

Jebel Ali Hotel houses a nine-hole, par 36, championship standard golf course and academy, a shooting club, horse-riding centre, swimming pools, and a spa overlooking the private beach.

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Minibars in rooms

Modern guestrooms are decorated with bright fabrics and offer views of the sandy beach, the golf course, or the marina; all come with satellite television, direct-dial phones, and minibars.

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Hotel review summary of Jebel Ali Hotel, Jebel Ali Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 85% of travellers (6 of 7) recommend this hotel
4.3
Hotel service Hotel condition Room cleanliness Room comfort
4.6 4.6 4.6 4.4
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Jebel Ali Hotel in Jebel Ali

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 3.0 3.0 2.0
Posted: 11-Jul-09

Needs Improvement

We enjoyed the 2 bar pools, sandy beach, Arabian sea swimming area, hooka bar, and outside staff who arranged a soccer game on a cloudy day - thus our recommendation. We did not enjoy the outdated management philosophy that clearly did not put us first. We arrived early due to transportation. No effort was made to get us into our room early, allow us to use our breakfast coupon the day we arrived since we would be leaving too early to use it the day we left, or in any way indicate that they cared we were there. We went to the driving range to kill time and the attendant was extremely obnoxious, barely giving us the clubs we requested after questioning how often we played golf. In addition, the car attendants tried mightily to prevent us from taking a taxi when one was present. The hotel itself looks like a prison from the outside. Hallways are very narrow and rooms small for the price. Also, be aware that the sea view is being obstructed by the building of a new island. Too sum it up, we enjoyed the pools & setting but found too many unpleasant staff and policies inside.

Mandy M from Germany recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 10-Jun-09

Wonderful hotel and staff.

we had a wonderful stay at this hotel. We couldn’t fault the staff in any way and the whole experience was magical. Would like to visit again some day.

Traveller's tip on getting the most out of your stay

Take advantage of the shuttle bus provided by the hotel which takes you into Dubai city.

R Davies from South Staffs recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 5.0
Posted: 8-Jun-09

Excellent hotel set in a wonderful setting

Having booked our holiday I looked at some reviews on Tripadviser and thought we`d made a bad decision. On arrival at 2.30am we were most surprised. The Jebel Ali is a bit off the beaten track and not as close to the main area as we thought but that turned out to be just wonderful. The building work being carried out everywhere is off putting but being where we were was ideal and away from it. The resort staff were so friendly and welcoming,nothing was too much trouble. We had our two year old boy with us and they loved him too. The hotel also provided a courtesy (AIR CONDITIONED)bus to the mall`s etc which meant we could venture out when and if we wanted to. The only negative point about this hotel is the price of the food in the restaurants(but that has a lot to do with the exchange rate just now) We would recommend this hotel and will look to book for next year!

The breakfast`s were fab,everything you could want!

Hotel Themes

Jebel Ali Hotel has been categorised with the following themes:   Beach Hotel, Spa Hotel, Family Hotel view more (1) Beach Hotel, Spa Hotel, Family Hotel, Golf Hotel view fewer