Courtyard by Marriott Knoxville
Knoxville property with a pool
Swimming pool
Recreational amenities at Courtyard by Marriott Knoxville include a spa tub, a fitness facility, and a pool. Other amenities include wireless Internet access, a coffee shop/café, and a 24-hour front desk.
More hotel informationPremium channels
Guestrooms have sofa beds, cable television, and air conditioning; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of Courtyard by Marriott Knoxville, Knoxville Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 1.0 | 1.0 | 2.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Courtyard by Marriott Knoxville in Knoxville
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 5.0 | 3.0 |
Just ok
This is not a bad hotel at all. It is clean and the staff is great. The problem is that the rooms are small, there is a charge for the kind of breakfast most similar hotels include for no additional charge, the pool is indoors and dirty, and it felt like a stay at a more inexpensive hotel, not a Marriott.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 1.0 | 2.0 |
Not a good choice.
This hotel is very close to the freeway and I was give a room that was too noisy to even carry on a phone conversation. The heating/air conditioning was broken. I was cheerfully given another room. However, the second room had no soap the first day and no handtowels the second day. Continental breakfast was very marginal. There are other, better hotels available in the area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 4.0 | 5.0 |
Great, except...........
We had 3 rooms booked. The staff was awesome, but we ran into a problem....... There was a bag in the room with 3 boxes of shoes in it that was thrown in the dumpster by housekeeping. The bag did not look like garbage, nor was it set to be thrown out. We had a wedding we were in TN for & thank goodness it was noticed it was gone in enough time. The maintenance man went dumpster diving & brought it to the room.
