Best Western Hotel Cristal
Business-friendly in Hauptbahnhof near Asamkirche
In the city center
Situated in the Hauptbahnhof neighborhood of Munich, this property is near Theresienwiese, Augustiner Keller, and Asamkirche. Other nearby points of interest include New Town Hall - Glockenspiel.
See this hotel on a mapHotel bar/lounge
Best Western Hotel Cristal provides a bar/lounge, wireless Internet access (surcharge), and a 24-hour front desk. Other amenities include multilingual staff and business services.
More hotel informationLCD television
Guestrooms have LCD televisions, flat-panel televisions, and cable television; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of Best Western Hotel Cristal, Munich Hotel
| Overall satisfaction | 62% of travellers (10 of 16) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.0 | 4.1 | 3.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Hotel Cristal in Munich
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 5.0 | 4.0 |
Needs Improvement
Upon checking in, was sold an upgrade to a "quieter room overlooking courtyard" courtyard turned out to be a parking lot under construction. Was given a password for 1 hour free internet, but then charged for internet use upon check out. Attendant who spoke perfectly good english the day before became rude and suddenly didnt understand my objection. No AC and rooms were hot. Located 1 block from central train station which made getting around really easy.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 4.0 | 4.0 | 2.0 |
No air-conditioning ruins this hotel
Much about this hotel was excellent: location, cleanliness and friendliness of staff. However, we were surprised to find that the rooms were not air-conditioned and the rooms were very hot. With a noisy street outside we had to keep the windows closed at night and the room was stifling. On this basis alone I cannot recommend the hotel unless you upgrade to their "comfort" rooms...!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 3.0 |
Average Outdated Hotel
The hotel is right next to a busy street, so the room was noisy throughout the night. It didn’t come with a continental breakfast, so I would suggest finding a hotel that has one. It wasn’t anything special.
