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Hotel Universel

In Quebec near Laval University

Close to Laval University

This Quebec property is located near Laval University. Another nearby point of interest is Maison des Jesuites.

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Swimming pool

Recreational amenities at Hotel Universel include an indoor pool, a health club, and a spa tub. Other amenities include a restaurant, a poolside bar, and complimentary wireless Internet access.

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Free Wi-Fi

Guestrooms have complimentary wireless Internet access, sofa beds, and complimentary weekday newspapers; rooms also include coffee/tea makers and hair dryers.

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Hotel review summary of Hotel Universel, Quebec Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 100% of travellers (4 of 4) recommend this hotel
3.8
Hotel service Hotel condition Room cleanliness Room comfort
3.8 3.8 4.2 4.0
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Hotel Universel in Quebec

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller from Cambridge, Massachusetts, United States recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 4.0 3.0 4.0 3.0
Posted: 2-Sep-09

ok

Hotel was just ok

A traveller does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 3.0
Posted: 30-Aug-09

A little better than average

The hotel has a cozy, well decorated pool area with a tropical theme. Two types of suna and a a hot tub and a cold tub. My kids were disappointed that they could only stay around the pool area because they were under 16. The pool area didn’t have enough towels. When they asked for one, the staff said they did’t have any. Their service should be improved. The front desk staff can be more helpful. The bathroom is very small. We like the location because it’s a straight shot of 3 easy miles from old Quebec city. I wish the hotel felt more comfortable.

A traveller recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 2.0 2.0
Posted: 14-Aug-09

Great room for the money.

The service was nice. The first room I got was a little smelly. But the employee at the front desk was nice to give me another one which was very nice. The disadvantage for me is that it is a little far from the old city which I wanted to see.