Hyatt Summerfield Suites Scottsdale/Old Town
All-suites hotel in downtown Scottsdale
Traveller ratings summary of Hyatt Summerfield Suites Scottsdale/Old Town, Scottsdale Hotel
| Overall satisfaction | 93% of travellers (99 of 106) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.3 | 4.4 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Great location
Our room was a little smaller than we would have liked for a two-bedroom and we had to request some extra cleaning, but it was comfortable and had everything we needed. Nice pool. We were able to walk to many restaurants and stores, including the Fashion Square mall.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
Very Impressed!
Like I mentioned above we thought everything was great. Definitely exceeded our expectations for the price and the location. Highly suggest it for a more "homey" feel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Dirty Carpet
The carpet was super dirty. It needs to be changed! Others were good enough for old hotel suites.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
We will stay here again.
We were happy with our (king sized bed) suite. Both living area and bedroom had tvs. Houskeeping did a great job. Complimentary food was great!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
I GO BACK TO SUMMERFIELD SUITES
I LIKE THE HOTEL, I RECOMEND THIS HOTEL TO FRIENDS
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 3.0 |
Would go back only problen coach was the worest,most uncomfortable ever!!
The hotel was clean,nice people,great location.Room was great till you sat down on the most uncomfortable sofa ever.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Scottsdale
The breakfast was very good.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
1 complaint
Couch in living area, extremely uncomfortable. Enjoyed the social hour treats each weekday evening!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
nice hotel
nice hotel cleen good brecfast and a few steps from scottsdale downtounn
Traveller's tip on shopping
2 mn to get to fassion scuere
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect location
The hotel was perfectly located for nightlife and restaurants.They have a hot buffet in the morning and a buffet at night for the money it is excellent value I woould highly recomend this hotel and would use it again.It has free internet access and a laundry for use in the hotel
Traveller's tip on dining
Tammy`s Sushi house is directly across the road it is really cheap and excellent value the food is wonderful and the hospitallity second to none There is also the steak houses near by I could not fault anything about this hotels location.When the car is parked you can walk everything nearby.There is also a free bus that takes you from oldtown Scottsdale to the new shopping mall it runs about every 15 minutes
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great place to stay
Have stayed twice at this hotel and both times were great. Clean suites, landscaped beautifully, great breakfasts which are free. Easy access to highways and close to Scottsdales shopping and resturants without being in the middle of it.
Traveller's tip
This hotel does not have elevators which is a drawback if you have problems with stairs and cannot get a ground floor suite.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great place to stay
Stayed about a week. Good central location. Nice rooms. The breakfast buffet and happy hour were a nice touch. Will definitely return
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
well priced
good location
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 5.0 |
Not impressed
they deprogrammed every day the key room...so it was not good to go to the lobby and get it fix..also internet was able somedays and some not. The cleaning service was not quite the best. specially in beds. It was very well located.
Traveller's tip on shopping
it is very close from fashion square, grat mall..and also other stores, like demetrios wedding dresses.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great place
Hotel staff was friendly. The room was clean and quiet. Good location. Breakfast was excellent not a typical free breakfast very pleased with they had. We would go back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
great stay
We stayed in several hotels over our seven day trip and were relieved to check into the two bedroom suite. It was like a home away from home. We were able to catch up our laundry in hotel, print out our flight boarding passes, swim and enjoy the outdoor grill area. Best of all was the evening snacks and full breakfast. The only negative was a smell in our suite that must have been left by the previous occupants. If we would have stayed longer than one night it would have been a problem. Overall it was a great value.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice place to stay, near from everything
Very nice place, i have childrens, and the kitchen was very helpful, near from atractions, shopping, dinner, and anything else you need. The only complain was the taste to salt or chlorine of the water of the swimming pool, they said was for the new way to maintenance.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great location - good family hotel
The hotel is close to Old Town Scottsdale, Sunflower Organic Food Market, Petsmart, CVS and good access to Fashion Square Mall - 1 mile away. Good exercise facility, fast internet, good pool. Ive stayed at this hotel numerous times while visiting Scottsdale to see my mother. In the past, there has been quite a bit of noise from the bars/nightclubs across Drinkwater and on the North side. Now, they make you sign a "I will not have loud parties" contract when you sign in. Kinda embarrassing for us, as we are quiet family with 1 quiet child and our days of partying are way over. Ive stayed there during the high season and it has been loud - mostly from across the street, not other guests. Ive been there in July - quiet as a mouse. So, Im not sure if this hotel was getting the reputation as being a party hotel for young 20s during the high season - if so, they are trying to curb that tendancy with the "I will be quiet" contract. The food was OK for breakfast. Happy Hour food good too. We like staying at Summerfield Suites. Overall - good space for families to spread out. Convenient kitchen for cooking light or ready-packaged meals.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
wonderful place to stay
the Hyatt Summerfield has the most wonderful breakfast and it is centrally located close to the Fashion Square Mall. Beds are extremely comfortable and very convenient.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect! Would definitely stay there again.
Excellent breakfast and hospitality hour in the early evening. We met some very nice people. Suites had plenty of room. The staff was helpful and housekeeping did a great job. Hotel well located to explore on foot and there is a shuttle that runs a route around town.
Traveller's tip
If you are in Scottsdale for Spring Training, walk to the Giants stadium. Parking is challenging.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Hope to return soon
We thoroughly enjoyed our stay at the Summerfield Hyatt. The suite was set up very nicely and very clean. The overall appearance of the hotel was also a plus. We enjoyed the daily breakfast and the mid week social hour... Good location and pleasant help. We neglected to ask for the ground floor and when we arrived we were on floor #3. As seniors, we checked back with the office and they were able to relocaate us.
Traveller's tip
A nice feature of the location is that if you walk up about a block or so, you can catch the local trolley that runs all day and goes to the downtown and shopping areas as well as to the ball park. Its a nice service and free of charge.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 3.0 | 3.0 | 2.0 |
okay for economical stay with car
Desk staff seemed distracted and were unwilling to offer much help. Hotel shuttle service to nearby addresses apparently available but never offered and not available when asked for. When asked to call a taxi they called expensive limo service instead. Left a business folder in our first room before were moved in about 10 minutes. Front desk refused to call room"s new occupants saying housekeeping did not find it so it definitely was not left in the room so had to phone myself and of course the new occupants were happy to give it back. Recommend car if staying there as somewhat isolated and somewhat claustrophobic feel to place.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 4.0 | 4.0 |
Good buy, very comfortable
Great place for the money. Cant beat the complimentary breakfast each morning, and happy hour appetizers and beverages weeknights. We found the place to be very comfortable, and close to the things we liked to do. It does not have an elevator - so you do have to carry your bags up 2 or 3 flights, depending on the location of your room. But that didnt bother us.
Suite set up makes it easier to have a more affordable trip.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 4.0 | 5.0 | 5.0 |
Great accomodations, very comfortable
Hotel was very nice, comfortable room with kitchen, living room, very roomy, and very very clean. The only downfall was at check in, the woman was not that friendly and when we got to our room, the a/c was not working. Took a 2nd phone call for maintenance to come and then realized we needed to move our room anyway. There are no elevators to the 2nd flr. so if you have heavy luggage, you are carrying it up 2 flights of stairs. The new room was lovely though and comfortable. Convenient to Scottsdale, though not that close, but not far either. Definately a 5-7 min. walk. The hotel does have a shuttle though. All in all, our stay was very pleasant.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Nice place to stay
This was a very nice condo in a great location, but for some reason they used cheap harware on the cabinets.
Traveller's tip on recreational activities
Camelback mountain is just 10 minutes away by car.
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