Pier House Resort & Caribbean Spa
In Key West near Duval Street
Close to beach
Centrally located in Key West, this property is near Pirate Soul Museum, Duval Street, and Mallory Square. Additional nearby points of interest include Ernest Hemingway Home and Museum.
See this hotel on a mapFull-service spa
Recreational amenities at Pier House Resort & Caribbean Spa include a private beach, an outdoor pool, and a health club. Other amenities include a full-service health spa, a spa tub, and a nightclub.
More hotel informationBalconies
Guestrooms have balconies, flat-panel televisions, and complimentary wireless Internet access; rooms also include refrigerators, coffee/tea makers, and designer toiletries.
More room informationHotel review summary of Pier House Resort & Caribbean Spa, Key West Hotel
| Overall satisfaction | 97% of travellers (37 of 38) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.8 | 4.9 | 4.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Pier House Resort & Caribbean Spa in Key West
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Pat and Tony’s Review
The Pier House is a wonderful place to stay when visiting Key West. We have stayed there a number of times. You have a wonderful pool, great pool bar, and beach. Also great is the Chart Room which is located directly on the grounds of the hotel. We love the Pier House and will stay there again and again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Wonderful!
We were at the Pier House in Nov 09. Had a wonderful time. This hotel is wonderful! The spa is great too! I had a 80 min massage that was great! When I go back though I will upgrade my room. We were located in the spa building facing the Marriott Parking Lot. It was a litlle noisey at night with the Rum Barrell bar next door! All in all it was great and plan on going back!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 5.0 | 4.0 |
Disappointed
We stayed at this hotel a couple of weeks ago and while it was very convenient to Duval Street and generally fairly nice we were very disappointed in their customer treatment. The room was fine but not exceptional but the kicker was being awakened at 7:30am in the morning by a construction crew throwing metal pipes off a trailer on to the pavement outside our room. If that weren’t enough a couple of the guys decided to have an argument directly outside our room with the usual F bomb words thrown in for good measure. Very classy...NOT. I discussed this issue at check out with the hotel staff and they couldn’t possibly have cared less. Needless to say we won’t staying there again, ever.
