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Hilton Cancun Golf & Spa Resort

Cancun beachfront hotel with championship golf

White sands and ruins

With 640 m (700 yd) of white sands, the beachfront Hilton Cancun Golf & Spa Resort is 500 m (547 yd) from El Rey ruins. Cancun’s main entertainment and dining zone is 8 km (5 mi) from the hotel.

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Fairways and fresh air

The Hilton’s 18-hole golf course features Paspalum Sea Isle 1 fairways, mangrove jungles, Mayan ruins, and exotic wildlife. The spa includes beachside treatments and an outdoor garden sanctuary.

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Signature Serenity Beds

Situated in a Mayan-pyramid tower and three-story villas, guestrooms offer ocean views. All feature Hilton’s Serenity Collection Beds, wireless Internet access, and MP3/CD players.

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Hotel review summary of Hilton Cancun Golf & Spa Resort, Cancun Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 92% of travellers (286 of 310) recommend this hotel
4.5
Hotel service Hotel condition Room cleanliness Room comfort
4.6 4.6 4.6 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for Hilton Cancun Golf & Spa Resort in Cancun

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveller from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 5.0 5.0
Posted: 11-Nov-09

Good Value

Hotel is nice, far from downtown (we knew this) but if you want to spend time in town is a bit far. Beach is not swimmable because of big rocks but pool is inviting and nice. All rooms have ocean views but some on the 2nd floor are overlooking the convention center roof. If you are renting a car valet parking is 100 pesos for 24 hrs. it was worth it.

If you want to visit Mayan Ruins go to Valladolid and visit Ek-Balam, almost undiscovered by the commercial aspect.

A traveller from Lewiston, ID does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 2.0 2.0 5.0
Posted: 10-Nov-09

Will never return and left early!

Hotel was everything I expected, until I needing anything from them! When I entered room my tv did not work, took 30 mins at 2am to get it fixed. Ordered room service which stated it would be to my room in 30 mins, after an hour and a half and I cancelled it when it never showed. Towels in my room smelled. Website stated hotel had parking avaliable, but only for a price, no free parking anywhere on site. Had my wedding party at two others hotels and Hilton would not allow my wedding party to come visit my hotel without registering them to my room, was absolutely ridiculous. I was going to stay 4 nights total, left after the 1st night and will never return.

A traveller from NY does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 1.0 4.0 4.0 4.0
Posted: 5-Nov-09

Luggage stolen in the my room

We had our room cleaned, left the hotel, and when we got back in the afternoon, my whole luggage was missing and some items in the room. Imagine, a whole luggage! and it is a big one. It was concluded that it was stolen by one of the staff of the hotel. They don’t have security cameras per floor and only have them on the lobby and entrace/exit points if i remember correctly. The front desk staff kept on telling me that the manager will go to my room to talk to us, but never came to tell us what steps will be taken. i went down the lobby 4 times to ask for the manager. He just called us in the evening. Because of this incident, i wouldnt recommend it. But aside from that the hotel is nice. Although the not all the pools are usable since most are 1 foot deep. Although it is far from other restaurants. If you want a secluded resort,take this. if not, choose somewhere near La Isla Mall, Plaza Kukulcan or near the downtown area.

Hotel Themes

Hilton Cancun Golf & Spa Resort has been categorised with the following themes:   Spa Hotel Spa Hotel view fewer

Promotions

Fun in the Sun Promotion
Book a minimum 2-night stay July 1 - December 17, 2009 for travel July 1 - December 19, 2009 and receive the following:

  • Complimentary fourth night (applied at time of booking)
  • US$100 resort credit for stays of 2-3 nights
  • US$200 resort credit for stays of 4-5 nights
  • US$300 resort credit for stays of 6 or more nights
  • Complimentary meals for children ages 12 and younger who dine with a paying adult

  • Offer is per room, per stay. Minimum 2-night stay required. Credit can be used toward the following purchases and services: Phone calls and Internet access; laundry services; parking and valet; Iguana Club services; golf green fees and shoe and club rental at Hilton Cancun Golf Club; select merchandise in the pro shop at Hilton Cancun Golf Club; spa services at Initium Spa; and food and beverages in all of the resort's restaurants and bars. Not applicable to any purchase not on the above list, including room upgrades, medical services, retail shop purchases, tours, excursions, transportation services, or any other product or service from concessionaires. Does not include taxes/gratuities and cannot be combined with other promotions. Does not apply to nonrefundable rate categories.


    4th Night Free
    Book a minimum four-night stay in "4th Night Free" rate category now through December 19, 2009, for travel in the same period, and receive a fourth night free, plus one of the following:

  • US $200 resort credit for stays of 4 or 5 nights
  • US $$300 resort credit for stays of 6 or more nights
  • Guests staying 2-3 nights are eligible only for a US $100 resort credit.


    Must book "4th Night Free" rate category to receive benefits. Minimum four-night stay required for complimentary night. Kids under 12 eat free with paying adult. Resort Credit can be applied to food and beverage outlets and spa, Internet, room upgrades, and phone calls. Resort credit not valid for taxes or gratuities. Resort credit has no cash value and is not reimbursable. Cannot be combined with other offers or promotions. Other restrictions may apply.