The Hotel Caracas
Caracas property with a full-service health spa
Caracas
This Caracas property is located near Plaza Altamira. Another nearby point of interest is Centro Comercial Sambil Caracas.
See this hotel on a mapFull-service spa
Recreational amenities at The Hotel Caracas include a steam room and a fitness facility. Other amenities include a full-service health spa, a business center, and conference rooms.
More hotel informationLCD television
Guestrooms include LCD televisions, DVD players, cable television, and minibars.
More room informationHotel review summary of The Hotel Caracas, Caracas Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 1.5 | 2.5 | 2.5 | 3.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Hotel Caracas in Caracas
All reviews displayed are submitted by customers who stayed at this hotel. Only the 2 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 3.0 | 4.0 |
No towels! No breakfast!
Upon my arrival, at 6:30 p.m. I noticed there were no towels in my room. I called housekeeping, twice, there was no answer, called the front desk, I got a busy signal three times. Finally, I went downstairs on three occasions. On the third, I had to be really emphatic, court and demanding. It was the bellmen, who noticed how frustrated I was, who dug in some cabinet - probably, and brought me towels, at 11:30 p.m. Breakfast was a nightmare as well. They say a continental breakfast is included in therate, so it shouldn’t be hard to mind the restaurant, but oh, dear! On the second day of my stay, I had to leave on an empty stomach. I came down to the restaurant at 7:00 a.m. no one was waiting the tables. By 7:15 a shy waiter appeared and he brought me tea and apologized that they did not have cheese. An order of melon juice and slices of ham that I placed, never came!!!! There was only one other guest at the restaurant, so it wasn’t like they were crowded! They just don’t care about service there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Not very impress nothing about the hotel was boutique under perform for such a new hotel.
Not impress at all, very dated, no services available and no mini bar although their web-site said it had one. Yes the fridge was there but no contents or avability to open it!!.
