As Cascatas Golf Resort & Spa

Top Class Apartments!

Although not owned by Hilton, these apartments are essentially an integral part of the 5* Hilton Hotel complex, only have their reception at the opposite end. Couldn’t fault them. Spotlessly clean, reasonable breakfast (at the Hotel), very modern and furnished to a high standard. All towels and 5* toiletries included. Great sound insulation. Silent effective airco to all rooms. These apartments really are 5*, but note that the drinks and food are 5* prices too. Free shuttle to beach and marina.

Traveller's tip

Taxis from the airport (about 35 Euros) may not know the area and have problems finding the place. Get them to take you to the Hilton Vilamoura then get the hotel to direct you the one minute extra to the apartments.

Lovely apartment, poor service

The apartments are exactly as described. Very large, everything you could ask for. They are situated at the rear of the Hilton Hotel and have their own reception and pool area. The pool bar at the apartments was closed during May when we visited. We found the reception to be unhelpful. Breakfast in the Hilton restaurant was poor, often they had ran out of something and not refilled it. They had no english breakfast tea for 4 days and then the manager produced 2 tea bags from his pocket when I complained! Most waiters were miserable. Pool area is very nice but pools are not heated and very cold despite good weather.There was only the buffet restaurant open in the evening. We didn’t eat there as the marina has much better choices and is more reasonably priced. Shuttle bus to marina/beach is good and regular. Beach a bit of a walk from the drop off but nice and not crowded. The main gripe is the lack of courteousness from staff and extortionate prices. A gin and tonic cost 10 euros. Lunch for 2 adults and 2 kids (burgers and chips) was 60 euros plus. The hotel cannot justify these prices. The 6 star Madinat in Dubai was cheaper and you are treated like royalty there.Also found there to be no wifi in the apartments only wired connection at 17 euros a day. All in all we liked vilamoura and the apartment but were not overwhelmed by the Hilton although the price we paid for the apartment was good value for money.

Traveller's tip on getting the most out of your stay

Eat out in the marina, buy your drinks in the supermarket down the road and fill up your fridge.

Luxury Contemporary Apartments - planning another trip already with my family

We were looking for an apartment as we have a 1 year old and needed a separate living area and cooking facilities. The apartment was very suitable for a crawling child and the balconies were safe. The adventure playground was brilliant, parents are able to go into the Paradise club playground and supervise under 4’s. The apartment was fully serviced, it was great to have a maid come in and empty the dishwasher and clean the apartment. The decor is very contemporary, we loved it. The bathroom had a jacussi bath and our baby was even given his own bath robe. The only down side for us was that they ran out of high chairs and we only got one on the last night, thankfully we brought a cloth travel one which meant we weren’t completely stuck. The local supermarket by the marina ’Jaffer’ has everything you need. My one year old loved the Nestle baby milk and the jars of food. There is a bus to the beach but we didn’t use it we drove - it is only 5 mins away. The complex has 6 pools. 2 baby paddling pools and an a covered pool which is heated, you can access this from outside so you can sunbather on your sunlounger and then wander to the pool, which was great for us, as we thought the main pools were too cold. The breakfast and evening meal buffets were superb. However, there is no room service so you need to cook if like us you didn’t want to venture out once your child was asleep.