Quality Hotel and Conference Center
Bluefield property in a rural location
In a rural location
This Bluefield property is situated in a rural location.
See this hotel on a mapSwimming pool
Recreational amenities at Quality Hotel and Conference Center include an outdoor pool, a sauna, and a fitness facility. Other amenities include a restaurant, a bar/lounge, and wireless Internet access.
More hotel informationPremium channels
Guestrooms have sofa beds, cable television, and complimentary newspapers; rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Quality Hotel and Conference Center, Bluefield Hotel
| Overall satisfaction | 50% of travellers (1 of 2) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 2.0 | 4.0 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Quality Hotel and Conference Center in Bluefield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 1.0 | 4.0 | 3.0 |
Not impressed
The hotel is under major renovations and that should have been advised, the cost was to high for what you got, but general manager was very helpful and did what she could to make things better.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 3.0 | 3.0 | 3.0 |
Poor customer service
This hotel was a joke. Some of the staff was rude, others just poorly trained. Check in took over 15 minutes. An elderly guest fell and cut his knee at the hotel entrance and no one helped the man. I assisted him and his daughter in front of two of the staff who sat there and just talked. At check in this same man found that his rooms booked two months ago were given to another guest. When I went to my room, I found that it was already occupied. This is hotel basics 101. Holiday Inn should be ashamed of this one.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 4.0 |
Room fine -- other things lacking
Room was nice -- but other services, including restaurant, were very limited.
