Park Plaza County Hall London
Modern hotel by Waterloo International station
Near the London Eye
This large, 14-storey design-led hotel is located just south of Westminster Bridge in the heart of central London, 100 metres from Waterloo International station and 300 metres from the London Eye.
See this hotel on a mapStylish restaurant
The Park Plaza County Hall London has a sauna and steam room and guests can workout in the gym and dine at the stylish restaurant; the hotel offers wireless Internet access throughout.
More hotel informationIn-room kitchenettes
The 398 studios and suites, on 14 floors, feature cream decor with contemporary dark and light wood furnishings; all include kitchenettes and flatscreen television with cable channels.
More room informationHotel review summary of Park Plaza County Hall London, London Hotel
| Overall satisfaction | 87% of travellers (34 of 39) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 4.3 | 4.7 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Park Plaza County Hall London in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Didn’t spend that much time in room
Perfect location for walking to most attractions.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
nice hotel
Nice hotel in a great location. Very modern facilities, clean, elegant. Would visit again.
Traveller's tip on local attractions
Right across the river from big ben. Walking distance to many great sites.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 5.0 | 4.0 |
Great looking hotel, let down by the service
Stayed at this hotel for two nights and the upgrade to a Junior Suite we paid for just didn’t seem worth it. The hotel looks great, and the room clean, with really good views of the London Eye, but the service you’d expect just wasn’t up to scratch for a 4* hotel of that size. Little things just added together for poor customer service: We reported to reception that our shower flooded the bathroom everytime we used it and nothing was done. The suite came with access to an Exec Lounge which, when asked where this was, the member of staff said he didn’t know and left us to search for ourselves. We found the Lounge for breakfast ourselves and the selection was great. However, lack of staff meant that none of the tables had been cleared from previous guests. Had to sit at a dirty table and ask for cutlery after a wait. Asked for tea and toast and it never arrived. The waiters seemed more concerned with other things than the guests they were meant to be serving. On departure the bill was wrong with extra charges that the receptionist should have picked up on when billing for a suite. Oh, and the fire alarm went off accidentally at 5am in the morning - leaving you just enough time to wake up and get half changed into clothes to leave the room before turning off again! All in all a great looking hotel, but def let down by the lack of attention paid on customer service.
Traveller's tip on getting the most out of your stay
Don’t wait on the lifts! If your room is on one of the lower floors you’ll be quicker taking the stairs than waiting on the lifts that can take a long time at busy periods - check in and check out.
