Y O Ranch Resort Hotel
Kerrville property with an outdoor pool
Swimming pool
Recreational amenities at Y O Ranch Resort Hotel include an outdoor pool and a spa tub. Other amenities include a restaurant, wireless Internet access, and conference rooms.
More hotel informationCable/satellite TV
Guestrooms offer air conditioning and cable/satellite TV; rooms also include coffee/tea makers and hair dryers.
More room informationHotel review summary of Y O Ranch Resort Hotel, Kerrville Hotel
| Overall satisfaction | 100% of travellers (5 of 5) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.6 | 4.6 | 4.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Y O Ranch Resort Hotel in Kerrville
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 5.0 | 2.0 | 2.0 | 4.0 |
needs improvement
Considering the location (a small town about an hour outside of San Antonio) and the condition of our room (mold in bathroom), I thought the cost of the room was too high.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 4.0 | 4.0 | 2.0 |
Needs Improvement
We checked in to a room that had not been cleaned. Bed was a mess, towels all over the floor. When we called the front desk, they were very non-chalant about it and put us in another room... with double beds instead of a king as I had requested. We then tried to get a pay per view movie, but it wouldn’t work, when we called the front desk we were told "maybe it’s down". Attitude and service was not what one would expect.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
great hotel
Hotel was wonderful! Very clean, staff very friendly.
