Sheraton Suites Fairplex
Pomona property with an outdoor pool
Swimming pool
Recreational amenities at Sheraton Suites Fairplex include an outdoor pool, a spa tub, and a fitness facility. Other amenities include a business center, wireless Internet access, and conference rooms.
More hotel informationBalconies
Guestrooms offer balconies, CD players, and premium bedding; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationHotel review summary of Sheraton Suites Fairplex, Pomona Hotel
| Overall satisfaction | 96% of travellers (31 of 32) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.7 | 4.6 | 4.5 | 4.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Sheraton Suites Fairplex in Pomona
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Even Better Than I Expected
My room at the Sheraton Fairplex was so comfortable that I went home and ordered two of their pillows for myself. I couldn’t have been more pleased with the service. Room Service was very fast, efficient and complete. The front desk was helpful and courteous. Even the valet crew was exceptional. They even gift wrapped the gift for my great nephew’s first birthday when they found out I didn’t have time. I was delighted and surprized when I picked up my car and the gift was on the front seat...beautifully gift wrapped! I am eager to return soon.
Traveller's tip on local attractions
I highly recommend the Sheraton Fairplex if you are planning a trip to the L.A. Co. Fair. My stay was so much more enjoyable due to the Sheraton.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Not Impressed at all
The room was dark and dull. The room service had a gratuity fee plus a room service fee and I had to call the front desk 2 times to get anything done. The hotel smelled like cheap air freshener, which gave me a terrible headache whenever I left my room. The pool was small and dirty. The hall way were old and unmaintained. I was locked out if I would leave the lobby after 11:30pm. It was probably the most depressing hotel stay I have ever had. I will never go back there.. EVER.... I hope all Sheraton Hotels haven’t become this horrible. I paid a 4 star price for 2 star service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
