Best Western Pottstown Inn
Pottstown property with a seasonal outdoor pool
Swimming pool
Recreational amenities at Best Western Pottstown Inn include a fitness facility and a seasonal outdoor pool. Other amenities include complimentary breakfast, a business center, and wireless Internet access.
More hotel informationRefrigerators
Guestrooms offer complimentary newspapers, free local calls, and air conditioning; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationHotel review summary of Best Western Pottstown Inn, Pottstown Hotel
| Overall satisfaction | 85% of travellers (6 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.4 | 4.1 | 4.1 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Pottstown Inn in Pottstown
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Good Value in Western Philadelphia suburbs
I exhibited at a trade show held at the New Expo Center in Oaks, PA. The hotel rates in the immediate area were very high and I found the Best Western in Pottstown at a much lower price. It had easy access to PA Rt 422, the Pottstown Pike, yet I did not have any road noise in my room. It was clean and comfortable and less than 20 miunites to King of Prussia area, even with road repaving in operation.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 4.0 | 4.0 |
nice
Hotel was fine, extra large frig, great flat screen tv, beds were a bit small and uncomfortable, but it was fine, breakfast was good too
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 1.0 | 5.0 | 5.0 |
Lack of service
We had a refrigerator which did not work but did not found out until the first morning. We stored food in it the first night which was spoiled the next day and our beverages were room temperature. We notified the manager who did not respond. We followed up 3 times without response from the manager. Also when the manager leaves, for whatever reason, there is no one else who can take care of any appliance failure. We found out that the maids unplug the refrigerator occasionally to defrost it but had forgotten to turn it back on. So, why did the manager not send a maid to check it out?

