Shangri-La Hotel, The Marina
Modern setting on marina hub
Esplanade precinct
With its location directly on Marlin Marina, above Pier Shopping Complex, and next to the Esplanade, this hotel is within 1 km of Cairns’s city center, convention venue, and watercraft tour terminals.
See this hotel on a mapThree pools
Two main pools, one at 22 metres, and the other a freeform shape, are set amid garden surroundings and are complemented by a children’s pool; an alfresco restaurant overlooks the marina.
More hotel informationItalian marble
Oversized tubs and separate showers are in all bathrooms, which feature vanity areas finished in Italian marble; all guestrooms include separate sitting areas with high-speed wired and wireless Internet access.
More room informationHotel review summary of Shangri-La Hotel, The Marina, Cairns Hotel
| Overall satisfaction | 84% of travellers (27 of 32) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.2 | 4.4 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Shangri-La Hotel, The Marina in Cairns
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 2.0 |
Really disliked my stay in there.
The hotel was in very poor conditions. I´d booked my room, 3 months in advance for my honeymoon, and asked for the highest floor, non smoking room.. They gave me their worst room, and for my surprise, when i got to my room, it was smelling like ciggarete. I´ve called the manager, to try to sort things out, and he told me that was nothing he could go (in a very unpolite way). It was the best room avaiable. I told him, that it is ok, if that was the only room that he had, he should find me another hotel, because that wasn´t what i had payed for. And i wouldnt spend a night in that room. Only after that, he manage to get me another room. There are many options in the city. You can get a better room easyly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 3.0 | 5.0 | 5.0 |
Do not stay here
Hotel is above a shopping mall and surrounded by restaurants and VERY loud bars. You can here the sounds from the bars in your room. Nearby Hilton Hotel also has loud music from their patio area
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
One of the best
Good position in Cairns ,,a lovely hotel
Traveller's tip on getting the most out of your stay
Reception was very friendly and very helpful.
