Hotel Imperial
Veracruz property with an indoor pool
Swimming pool
Hotel Imperial provides a restaurant, an indoor pool, and complimentary breakfast. Other amenities include a bar/lounge and a business center.
More hotel informationBalconies
Guestrooms offer balconies, sofa beds, cable television, and jetted tubs.
More room informationHotel review summary of Hotel Imperial, Veracruz Hotel
| Overall satisfaction | 100% of travellers (2 of 2) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 3.5 | 4.0 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Hotel Imperial in Veracruz
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 1.0 | 2.0 | 2.0 |
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 5.0 | 3.0 |
A True Colonial Classic
Impressive colonial classic hotel, especially the Swiss cage elevator, spectacular. Stayed in a front balcony room with spiral staircase leading to upstairs bedroom/bath where we enjoyed the plaza music and action into the wee hours. Being lulled to sleep by that heavenly marimba music was a real treat. Standing in the lobby to appreciate the artisan work in the hotel is a marvel and that this hotel has withstood many a violent storm and still remains relatively unscathed. Although we didn’t experience hot, humid weather on this trip, we did notice that the central air conditioning was a bit weak, there were fans provided but that wouldn’t help much when Veracruz was being it’s hot, sultry self.
Traveller's tip on local attractions
Parroquia or Portales for excellent food, service and that famous coffee experience. The plaza for evening entertainment, music, crafts and people watching. The Malecon for evening walks or morning exercise is the best. There are many souvenirs shops but don’t miss the Veracruz state artisan galleria right behind Burger King near the malecon, excellent native arts and crafts. The Aquarium is a must see, revealing the dynamics and sea life of the Gulf of Mexico.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 3.0 | 4.0 |
Great location, aging dowager
The Imperial Hotel, located on Veracruz’s central square, or zocalo, still bears evidence of its one-time grandeur. However, it has not aged particularly well. For one thing, there is a 1900-vintage elevator that must be operated by hotel staff. There is no staff member assigned to the elevator - the desk clerk or bell hop mans it, depending on who is available. While the elevator is quaint, it is somewhat of an annoyance when the staff is otherwise occupied and one must wait for an extended time while the staff scrambles to the elevator and cranks up the creaky old-style elevator. While the rooms are air-conditioned, the lobby is not, a real shortcoming in the tropical weather of Veracruz. Internet access is limited to the lobby, and even there is undependable. The rooms are small and poorly-appointed. The price is reasonable and, compared to other similarly-priced hotels in the area, the Hotel Imperial is a pretty good value. It’s no longer a luxury hotel - it’s an affordable place for budget-conscious travelers who want to be in the center of downtown Veracruz.
