Best Western Capistrano Inn
Pet-friendly inn near Mission San Juan Capistrano
Close to Mission
A block from Mission San Juan Capistrano, this smoke-free Orange County hotel is 10 miles from Laguna Beach and 15 miles from Disneyland.
See this hotel on a mapBreakfast to go
Wireless Internet access is complimentary throughout this Best Western hotel, and a complimentary breakfast is served "to go" each day.
More hotel informationCable TV channels
All guestrooms at Best Western Capistrano Inn include complimentary local calls, refrigerators, microwaves, and cable TV with HBO and Cinemax.
More room informationHotel review summary of Best Western Capistrano Inn, San Juan Capistrano Hotel
| Overall satisfaction | 71% of travellers (5 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.4 | 3.8 | 3.8 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Capistrano Inn in San Juan Capistrano
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Absolutly Disgusting
I considered Best Western to be a reliable last minute source for a room. Boy was I wrong!! The room smelled of mold, the air conditining did not work properly, wifi was moving a a snails pace, the desk clerk was not concerned with my complaints. There was no parking near the room. Continental breakfast was a pass to a local denneys restaurant which was also increadibly filthy and very poor customer service.
Traveller's tip for business travellers
you will not sleep well at this hotel
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
Shabby but perfectly adequate
Considering the weeknight price and location, this is a good deal. Looks like they haven’t upgraded decor in ages, rooms have thin walls, and it’s right next to a gas station and the freeway, but you can shower and sleep inexpensively and then go out to enjoy the luxury of the surrounding area. The "Continental Breakfast" consists of a $2.99 voucher for the Denny’s next door, and the "Business Center" is one computer and printer next to the check-in desk (the computer was down on the morning I checked out, so I wasn’t able to print the info I needed for the day).
