Regency Inn and Suites West Springfield
West Springfield property with an indoor pool
West Springfield
This West Springfield property is located near Big E. Another nearby point of interest is Josiah Day House.
See this hotel on a mapSwimming pool
Regency Inn and Suites West Springfield offers a complimentary Continental breakfast each morning. Other amenities include an indoor pool, a 24-hour front desk, and multilingual staff.
More hotel informationRefrigerators
Guestrooms have cable television, free local calls, and cable/satellite TV; rooms also include refrigerators and microwaves.
More room informationHotel review summary of Regency Inn and Suites West Springfield, West Springfield Hotel
| Overall satisfaction | 20% of travellers (3 of 15) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.2 | 1.7 | 2.0 | 2.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Regency Inn and Suites West Springfield in West Springfield
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Never again!!!!
My family and I will never stay here again! We got the only room in the whole place with a key(no key card). The only door with the old numbers still on it. The "porch area" had dirty socks, towel, and a bunch of cups full of old smelling cigarettes. The porch next to ours had a old dead bird on it. The refrigerator had mold on the out side of the door, the ice box was covered in freezer burn. The bathroom door had burn marks on it. The bed sheets had burn holes, as did the night stand! we asked for a non-smoking room we had children with us!
Traveller's tip
Even if you want to save some money i dont think you should stay here!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 2.0 | 3.0 |
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Needs Improvement.
The Regenecy seemed nice online, and the price was fair. When we arrived at the Regency we were unpleasently surprised. The hotel was in a run down neighborhood with weeds coming out of their parking lot, a window was broken, and there were holes in the chain link fence. Also, an employee at the hotel was right outside the door smoking a cigarette. We felt very uneasy staying there, and quickly left to find another hotel.
