Residence Inn by Marriott Tallahassee Universities at the Capitol

Would not choose to stay here again....

When I walked into the room, I thought it was pretty average. Nothing stood out-bad or good. I stayed for 4 nights and as the days went on, I became more annoyed and ultimately sorry I opted to stay at this hotel. We were checked into room 222 that faces a very noisy street. The next day when I requested to change rooms, the front desk clerk advised she noted my request and would call me as soon as a room was available. I never received a call and had to basically beg to get a room change. My overall impression of the front desk staff was that they were uninterested. They were in no way rude, but their lack of follow up and consideration was very poor. The rooms look like they have been well used, with faded living room furniture and poor linens that consisted of the thinest down comforter I’d ever seen. There was hair in the bathtub and debris in the corners of the bathroom. 85% of the dishes, glasses and utensils in the kitchen were filthy. I was in utter shock when a bowl i went to use had a dirty film in it from the previous user. Yes, the rooms are large and there is a kitchen but the overall experience was so poor, I would advise on looking elsewhere until this hotel get a remodel. This hotel is not what I’m used to when staying at Marriott brand hotels. The management here has tarnised an otherwise upstanding reputation.