Embassy Suites Dulles Airport Hotel
Herndon property in the business district
Airport nearby
Close to the airport, this property is also near Reston National Golf Course. Additional points of interest in the area include National Air and Space Museum Steven F. Udvar-Hazy Center.
See this hotel on a mapAirport shuttle
Recreational amenities at Embassy Suites Dulles Airport Hotel include an indoor pool, a spa tub, and a fitness facility. Other amenities include a restaurant, complimentary breakfast, and a complimentary airport shuttle.
More hotel informationRefrigerators
Guestrooms offer sofa beds, cable television, and complimentary weekday newspapers; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationHotel review summary of Embassy Suites Dulles Airport Hotel, Herndon Hotel
| Overall satisfaction | 80% of travellers (4 of 5) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.0 | 4.0 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Embassy Suites Dulles Airport Hotel in Herndon
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 4.0 | 4.0 |
She’s looking a little worn
Having stayed at a number of Embassy Suites, I have to say that this one is getting a little worn around the edges. The lobby appears to have been recently refurbished, but our room looked a little tired with a sticking folding closet door and a tear in a sofa cushion (maybe smoking rooms aren’t high on the list for remodeling?). After saying that, though, it was clean, comfortable, and service was great--front desk, housekeeping staff and wait/bartending staff were all friendly and helpful.
Traveller's tip for business travellers
Proximity to Dulles means this is more business traveler’s hotel than families, but you’ll probably find someone to talk to at the manager’s reception in the evenings. I also appreciated getting a free copy of USA Today delivered to the room door each weekday morning.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 2.0 | 2.0 |
Not impressed
I’ve had very positive experiences with Embassy Suites before, but this one was a turkey. First, the water from the in-room faucets was cloudy. When I told the desk clerk about it, he said it was normal (wrong answer!). So, I went to buy water from the gift shop, but they were out. The desk clerk said he’d restock, but never did. Next, I went upstairs to the vending machine, but the actual cost was higher than what was posted on the machine (why?). Later that night, after we ordered room service (which was thankfully good) the empty tray stayed outside in the hall for the next 12 hours (disgusting!). The next morning, the cook-to-order grill was out of cheese, hash browns, and potatoes. And don’t even get me started on the lateness of the airport shuttle (we stood in the cold for 45 minutes). No doubt there are better hotel choices in the area.
Traveller's tip on shopping
The hotel is conveniently located for shopping and dining. Which is good, since you’ll want to spend as little time in the hotel as possible.
