Mercure Hotel Freiburg am Münster
Business-friendly Freiburg property with a restaurant
Freiburg
This business-friendly Freiburg property is situated close to Freiburg Main Cathedral and University of Freiburg. Another regional point of interest is Feldberg Ski Resort.
See this hotel on a mapRestaurant, bar/lounge
In addition to a restaurant and a bar/lounge, Mercure Hotel Freiburg am Münster features conference rooms, multilingual staff, and a safe deposit box at the front desk.
More hotel informationPremium cable TV
Guestrooms have air conditioning, minibars, and complimentary newspapers; bathrooms include separate bathtubs and showers, hair dryers, and handheld showers.
More room information
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Hotel review summary of Mercure Hotel Freiburg am Münster, Freiburg Hotel
| Overall satisfaction | 94% of travellers (17 of 18) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.3 | 4.5 | 4.6 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Mercure Hotel Freiburg am Münster in Freiburg
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
Very pleasanrt stay
Very good value for money.. We stayed there just for one night but we enjoyed it a lot. The receptionists were all very kind and willing to help. There is also a parking on the lowest floor that we had to pay for though! The rooms were quite small but very clean. So was the bathroom! Overall, it was a nice experience!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 2.0 | 4.0 | 4.0 | 4.0 |
Good but Grumpy and Limited Soap
Overall it was a good hotel with a good location. However, the front desk staff were rude and grumpy. With a small amount of customer service training they should be willing to be respectful enough to participate in more cordial interactions. Also, we had one little piece of soap for two days. Again, I think it was just a simple mistake. Implementing a few simple quality assurance methods should take care of the two issues. We probably would stay there again.
Traveller's tip on local attractions
We will return to this great college town. Great schnitzel at Tacheles. Very much enjoyed the walk up Scholssberg (Castel Hill) to see the 17th-century French fort. Overall, very good experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Lovely Hotel
Excellent service, friendly staff, wonderful food, great location and a very nice place to stay.
