Petit Palace Alcala Torre
Family-friendly Madrid property near Museo del Prado
In the historical district
Centrally located in Madrid, this property is near Real Academica de Bella Artes de San Fernando, Museo del Prado, and Plaza Mayor. Additional nearby points of interest include Puerta del Sol.
See this hotel on a mapHotel restaurant
Petit Palace Alcala Torre provides a restaurant, complimentary wireless Internet access, and a 24-hour front desk. Other amenities include multilingual staff and business services.
More hotel informationViews of city
Guestrooms have high-definition televisions, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access; bathrooms include designer toiletries and hair dryers.
More room informationHotel review summary of Petit Palace Alcala Torre, Madrid Hotel
| Overall satisfaction | 81% of travellers (30 of 37) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.0 | 4.1 | 3.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Petit Palace Alcala Torre in Madrid
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
What does 4 Stars mean?
We are a mature couple with one person who needs handicap facilities. The room was adequate for a handicap person. The hotel staff at the front desk were helpful and friendly. The hotel location is great - almost sits on an underground station with an elevator for handicap and is an easy walk to Plaza del Sol and Plaza Mayor. It is a bit of a march to the Prado, the Thyssen and the Royal Palace. However, the ambiance is of a 3 star hotel at best. The entrance is up about 25 steps although there is an elevator it lets you out about 10 steps above the desk. We were there for five nights but returned two weeks later to a real 4 start hotel around the corner for the same price. Would not use this hotel again.
it seems handicap facilities range from having a large shower and not much else - no grab bars - to grab bars for the shower and folding grab bars for the toilet and roll-in shower capabilities. So you might want to ask depending on your needs.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Ideal location
We really liked the location, the staff, and the free breakfasts were well stocked. The rooms were tiny (that’s Europe for you!) but you don’t want to stay in room too long anyways! The wireless internet did not work for us but we just used the ethernet connection for the PC in the room for our laptops, so it was not an issue. The front desk attendants do speak some English, otherwise it’s Spanish all over. The location is excellent. It is off the hop-on-hop-off tour bus route, the metro, and short walks to several tourist attractions.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
HT Hotel
If you like modern design and appreciate Internet service in your room, this hotel might be for you. It’s perfectly located at the very center of the city, close to old town and major museums. Staff is friendly, rooms are clean, and service is good. Disadvantages are: stairs at the entrance and very small elevator. Also, we would not recommend to have breakfast at the hotel: at the cafeteria around the corner it’s twice cheaper.
