Grand Hotel Federico II
Business-friendly Palermo property near Teatro Massimo, Palermo
Close to Teatro Massimo, Palermo
This business-friendly Palermo property is situated close to Teatro Politeama, Teatro Massimo, Palermo, and Museo Archeologico Regionale. Additional nearby points of interest include Martorana.
See this hotel on a mapHotel restaurant
Grand Hotel Federico II provides a restaurant, complimentary breakfast, and a bar/lounge. Other amenities include a business center and wireless Internet access.
More hotel informationRefrigerators
Guestrooms have satellite television, minibars, and direct-dial phones; rooms also include refrigerators, shower/tub combinations, and bathrobes.
More room informationHotel review summary of Grand Hotel Federico II, Palermo Hotel
| Overall satisfaction | 100% of travellers (8 of 8) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.4 | 4.2 | 3.9 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Grand Hotel Federico II in Palermo
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 3.0 |
Very nice facility.
The staff was a little lacking in knowledge of surrounding services and resources. And for a 5 star hotel not to have a concierge, I found a little disconcerting. However the wait staff in the restaurant and bar were quite helpfu.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 4.0 |
Maybe 4 1/2 stars, rather than 5
I would have expected a comfortable arm chair, rather than a hard-armed chair in the room. Our safe didn’t work initially (previous guest had left something blocking the mechanism) & took a day to fix. Parking was valet-style (hotel is in middle of big city) and was $25/day extra. Staff was very helpful. Breakfast on garden on roof was very pleasant.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 4.0 | 4.0 |
Great breakfast buffet
The best thing about this hotel was the breakfast buffet. There is a lot of variety of food: cereal, cakes, cheese & meats, fruit, juices, etc. There were a couple of days where you could tell that they put out the same pastries from the day before (not fresh - day old). For a 5 star, I would not expect them to do that, so that was disappointing. The room was comfortable and clean. Marble bathroom. The first time I stayed there, I got a room with a half glass shower door, and the water flooded all over the bathroom floor. I’d recommend that you ask for a enclosed shower (they have those rooms) if you don’t take baths. The 2nd time I stayed at this hotel, I stayed 4 nights, and they didn’t change the sheets. I complained to the front desk on the 3rd night, but they acted like they didn’t understand English, and they never changed the sheets. For a 5 star and the cost of this hotel, they should change the sheets daily. The other plus about this hotel is the free internet access from their business center. It was very useful to me on my trip.
