Manor of Groves Hotel
Old Harlow countryside property with a health club
Swimming pool
Recreational amenities at Manor of Groves Hotel include an indoor pool, a health club, and a sauna. Other amenities include a restaurant, complimentary breakfast, and a bar/lounge.
More hotel informationPremium channels
Guestrooms have satellite television, direct-dial phones, and cable/satellite TV; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of Manor of Groves Hotel, Sawbridgeworth Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.0 | 3.0 | 3.3 | 3.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Manor of Groves Hotel in Sawbridgeworth
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 4.0 | 3.0 |
Held to ransom
I stayed at this hotel for 2 nights in total to attend my best friends wedding. The hotel and grounds are a beautiful setting for a wedding but the hotel is extremely overpriced,and I feel you are very much held to ransom to stay there when attending a wedding. The check-in staff were very helpful, but the waiter at breakfast shouldnt get a job at McDonalds let alone a hotel. The quality of the luke warm food was like eating rubber. In short I have stayed in hotels at less than half the price with better services and quality of food.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 4.0 | 4.0 |
Incompetent staff at reception
The hotel is great and the golf course attached to it also good. But everything is ruined by the incompetent staff at reception - 3 times in this hotel and 3 times they tried to double charge me. End this time she even insisted before apologizing for the mistake.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 2.0 | 3.0 |
Poor service
Hotel ok, but could be cleaner. Room service breakfast was awful!
