Microtel Inn Columbia
Columbia property in the city center
Breakfast included
Microtel Inn Columbia provides complimentary breakfast and complimentary parking.
More hotel informationFree Wi-Fi
Guestrooms have complimentary wireless Internet access, cable television, and free local calls; rooms also include refrigerators, microwaves, and hair dryers.
More room informationHotel review summary of Microtel Inn Columbia, Columbia Hotel
| Overall satisfaction | 71% of travellers (5 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.3 | 3.3 | 3.4 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Microtel Inn Columbia in Columbia
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 3.0 | 3.0 |
Disappointed with Front Desk
I booked 2 rooms both for three night stay. I found out that the 2nd room had a problem with their refrigerator - it wasn’t getting cold plus the knob to turn up was missing. So, I went to the front desk to request a replacement. The lady at the desk said we would get a replacement before we returned back to the room. We arrived back to the room hours later and it wasn’t replaced. Her shift was over - so we had to deal with the manager. When I asked about the replacement refrigerator for the room, he mentioned that he came to the room while we were away and turned up the temperature on it. He must have used pliers because there was no way to turn it up. He said if it didn’t work properly that he would personally replace the refrigerator. Needless to say, he came to replace it - unwillingly I might add. If the front desk doesn’t want to help the customers, then what is the purpose of them being there? If the manager didn’t want to bring another refrigerator, then they should have properly working appliances or gave us another room. I wasn’t happy about the customer service, but I would stay there again for the price and I would hope they sharpen up their people skills!
Traveller's tip on getting the most out of your stay
As you check in your room, inspect appliances to see if they are in working order. That way, if there are problems, you can get them taken care ASAP.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
outstanding hotel and personnel
The hotel staff went out of their way to see that my stay was a great one. the hotel was clean and beds were comfortable. I recommend this hotel. Thanks again to the staff. They were informative about the surrounding area and tailored to my every need. Thank you so much.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
quiet place to stay staff friendly
We were there 4 nights 5 days. Housekeeping very prompt to clean room, and put clean bedding on. Staff friendly, a quiet environment would stay there again if need be.
