The Cambridge Belfry - QHotels
Business-friendly Lolworth property with a full-service health spa
Full-service spa
Recreational amenities at The Cambridge Belfry - QHotels include a tennis court, a health club, and a spa tub. Other amenities include a full-service health spa, a restaurant, and complimentary breakfast.
More hotel informationCable/satellite TV
Guestrooms have satellite television, direct-dial phones, and cable/satellite TV; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationHotel review summary of The Cambridge Belfry - QHotels, Cambourne Hotel
| Overall satisfaction | 71% of travellers (5 of 7) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 3.5 | 3.8 | 3.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Cambridge Belfry - QHotels in Cambourne
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would definitely stay here again
This hotel was great. Our room was clean and the bathroom was a nice size and spotlessly clean with a separate bath and shower. We used the pool & jacuzzi/sauna which we found just what we needed after a long hot day walking round Cambridge. We found the location of the hotel perfect as we knew how difficult it is to park in Cambridge, you can park for free at this hotel, (the ones in the city centre are 15 pounds per day) and then if visiting the city centre it’s a few miles down the A428 towards Cambridge to the Madingley Road Park & Ride to get the bus straight into the city - no hassle! The only thing I would say is that the quality of the cooked items on the breakfast menu wasn’t that good although the selection of fruit was lovely. The staff in the breakfast room could have been a bit more helpful too!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 3.0 | 1.0 |
Poor Customer Service
We were unable to sleep as we could hear the lift going up and down loudly in our room all night. We mentioned it to the receptionist, who was the assistant manager and he was not interested. The fire alarm also went off in the night and we were not given any explanation for that either. We had a long wait for breakfast and once we got into the restaurant, staff were pushing past by our table constantly and the food was good and not thoroughly cooked. I will be writing to the hotel to complain and seek compensation.
We found a decent indian restaurant walking distance from the Hotel called Chutney Joe. The food was good and reasonably priced.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 2.0 | 2.0 |
Not of a good standard
I was disappointed to find that there was a significant amount of mould in the shower - not what I would expect of this class of hotel. Worse was that there was no hot water in the room until the morning. On arrival, VERY loud piped rock music in reception
Traveller's tip on getting the most out of your stay
Stay somewhere else!
