Best Western Phoenix Hotel
London hotel in Kensington Gardens Square
Near Hyde Park
This comfortable London hotel occupies converted townhouses originally built in 1854; this lively area borders both Hyde Park and Kensington Gardens.
See this hotel on a mapBreakfast included
Guests at the Best Western Phoenix Hotel can enjoy a complimentary breakfast; banquet and conference facilities are also available.
More hotel informationWireless Internet
This hotel’s 125 comfortable rooms feature satellite TV, direct-dial telephones, coffee and tea making facilities and complimentary wireless Internet access.
More room informationHotel review summary of Best Western Phoenix Hotel, London Hotel
| Overall satisfaction | 90% of travellers (107 of 118) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.7 | 4.1 | 3.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Phoenix Hotel in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 4.0 |
ANYLU
FOR ME, WAS OK, CAUSE I TRAVELled ALONE.... BUT. THE ROOMS ARE EXTREMELY SMALL BUT THIS WAY ARE IN THE MAJORITY OF HOTELS. NO MODERN, NORMAL HOTEL BUT SUPER LOCATED ...GOOD. IT HAS FREE INTERNET ..... VERY GOOD, INCLUDE BREAKFAST, IT DOES NOT HAVE AIR CONDITION. THE ROOM WAS LITTLE HOT. LITTLE NOISY. BUT I CAN STAY AGIAN JUST FOR THE LOCATION.
i went on ends of octuber begining of nov. super nice weather. u take from this hotel the metro super easy. .........near. you have a street full of restaraunts, shopping, an importante mall.. you can take the big bus at two blocks.... super.... good area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Very good location. 5 minute walk to Bayswater tube. Decent breakfast. Small double beds. Worn.
While it was conveniently located to Bayswater and Queensway tubes, as well as a good selection of pubs and restaurants on Queensway Street, the hotel’s rooms were small and showing its age. Carpeting was worn and stained in our room 417. The two beds were small, but comfortable. Otherwise, the breakfast was decent with 4 cereals, bread and jams, fruit, ham and cheese slices, coffee and juices. The lobby and adjoining guest meeting areas were comfortable with plenty of chairs. The bar was well stocked. Wifi Internet reception was okay in the lobby, but not in the room. You’ll receive a unique username and password to enter with each login. The single elevator was slow and held 5 people without luggage. The lobby staff held our suitcases in an unsecured area for 5 hours until our room was ready.
From Heathrow I would recommend a private transportation service over public. For 44 pounds we were picked up and dropped off right at hotel. 4 people with 7 bags.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
Great Hotel
The Phoenix is close to Bayswater and Queensway tube stations. The Whiteley shopping centre is close by and there are plenty of pubs and restaurants just round the corner in either Queensway or Westbourne Grove. Whenever we visit London the Phoenix is always our first choice. It’s in a great location and it’s excellent value for money!
