Eden Arms Hotel
Historic Ferryhill hotel with indoor pool
By North York moors
Retaining much of its original charm, this 17th century Ferryhill inn lies on the edge of the North York moors, just 12 miles from Durham.
See this hotel on a mapFitness room
The Eden Arms Hotel’s leisure facilities include an indoor heated swimming pool, sauna, steam room and fitness room.
More hotel informationCable television
Guestrooms are traditionally decorated with oak furniture; all have cable television, wireless Internet, and private bathrooms.
More room informationHotel review summary of Eden Arms Hotel, Ferryhill Hotel
| Overall satisfaction | 75% of travellers (3 of 4) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.0 | 3.5 | 3.7 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Eden Arms Hotel in Ferryhill
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Very comfortable
Very pleasant surroundings and staff very helpful
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 1.0 | 3.0 | 4.0 | 4.0 |
It was a shame
After reading a few reviews about the Eden Arms I had a bit of trepidation about staying there. When we arrived, however I was impressed. I thought for a 3* hotel that the rooms were nice, that the hotels facilities were good and generally I was pleased. There were however a couple of things that let the place down. We ordered lunch from the room service menu and then was called back and informed that we could only actually have cold sandwiches, despite the varied menu on offer. The next morning we had ordered breakfast in our bedroom, but was again phoned 15 minutes before it was due to be told that if we wanted breakfast in our room that it would cost an extra 7.95/person to do so. We clearly dispute that it warrants 16 for a person to carry a tray upstairs, especially when they have information in the rooms saying that breakfast in the room will incur an extra cost of 2.50. It was very clear that they did not want to serve food to the rooms on both of the occassions we tried to get room service, which was a shame because it did let down an otherwise nice hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 4.0 | 2.0 |
A pleasant break
Hotel clean and staff welcoming but room (no 52) was very small, well equipped though (impressed with the "nuclear fusion" radiator). Dinner menu reasonable and food to most people’s tastes. Leisure facilities a bonus for the price of stay.
Traveller's tip on local attractions
Handy for Durham and Darlington. Not much to see/do or places to eat in the immediate vicinity. However the jewel in the crown was the Bayleaf Indian restaurant in Ferryhill. Staff were very friendly and helpful. We have eaten in numerous indian restaurants, across Europe, over the last 30 years and this is in the top 3!
