Regal Riverside Hotel

The one hotel I will always be happy to go back to

Absolutely fab hotel. A little further from HK or Kowloon but very good transport links. 2 metro stations nearby and bus stops outside hotel. Bus 182 goes to HK central. Save the taxi fare, and walk to stations!! 8 or 12 minutes pleasurable walk to either. Metro to central takes about 20 odd minutes. Check out the nearby Shatin Plaza mall !!! Hotel is fantastic!! To the front, is lovely river and mountain views, to the rear is fantastic mountain backdrop views. Room standards, 101%. Lovely staff, kind room maids, nice reception area and all floors. airport shuttle service. And around 10 restaurants and 2 bars at hotel. Concierge even had scales to weigh luggage before you get to airport to make sure you don’t get the unexpected overweight luggage fees. Not too cheap, not too expensive, but priced just right. Regal Shatin.........I give you 1001%!!! :-) :-) :-) Mr GT England UK

One of the world’s most expensive destinations and places to live.!!! Even for a 5 to 10 day trip you are likely to to feel your bank balance get lighter by £3500GBP / $6000 US !! Most hotels will require you to pay a deposit on top of your room booking. Varies from $2000 HK to $25000 HK or more.....!!! to cover any damage or repairs, as well as any phone calls or room service charges etc etc. If room is looked after.. you are refunded the whole amount ...minus any phone calls or laundry service.....or room menu food service charges....cable tv movies on demand etc etc. So do please prepare and enjoy!!

Very good hotel for the money but some staff may need additional training.

I check in & out the iclub room,(which is on the 15th.floor) with no bell boy assisted on luggages. I asked for the schedule of the shuttle bus to New Town Plaza, hotel staff told me to wait in the lobby but they end up forgetting to notify me when the bus arrived and left. lots of tour groups checking in and out everyday and once they checked in they had their door opened and chatted loudly and smoked freely in the hallway. The front desk staff was a jewel and great help though. Special thanks to Andy, who’s courtesy and professionalism changed my impression to this hotel 100%. Keep it up guys.

you get what you pay for

There was a bad vibe at the hotel because the staff had just got a pay cut. The pacakge I bought offered airport transportation but when I got there at the Regal Kiosk the rep told be that the las buss was 11pm and I had to take the public bus, sad b/c I called a day before to have that arranged and they did not tell me about the cut off time. There was a dirty women’s underware under my bad. Sha Tin is very far from downtown. The internet was expensive and it succked.

Traveller's tip on getting the most out of your stay

stay closer to dwon town, it’s just a few extra bucks that you would spend with public transportation or taxis anyway. People in Hong Kong are very friendly, if you look lost staring at your map, someone may just come and offer assistance, which is really cool. I lost my wallet with my ids and money in it, someone found it and returned it to the hotel with everything in it. It’s a very safe city, but it’s too hot in September.